About this opportunity
Nearu lists this Senior Director, Multi-Location Call Center Operations opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
NearU Services, a nationwide home services platform, seeks a Director of Call Center Operations to lead and optimize our multi-location call center network. You will shape strategies, improve key metrics, and build high-performing teams across brands to deliver exceptional customer experiences.
The role requires strong analytical leadership, experience with CRM/ATS and workforce tools, and a track record of scaling operations in a fast-paced environment.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.