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Job description
Senior Director of Business Development – Contra Costa & Alameda Region
Pleasanton, California, United States
We have been a trusted community resource since 1980. Our reputation has been built on consistency, responsiveness, and quality. As a non-profit, community-led agency, we are able to focus on providing quality care to patients and families when they need it most, rather than being driven by profit or financial demand.
This full-time position offers competitive pay, generous benefits and a supportive work environment.
Position Summary
The Senior Director of Business Development will own the execution and performance that drives census. The Senior Director is responsible for strategic facility and provider growth, monitoring, and management. This role drives census growth, expands referral networks, and strengthens market presence through team leadership, field presence, new partnerships, and data-informed strategies.
Office Location:
Pleasanton, CA
Location:
Field-based expectations to Alameda and Contra Costa County
Hope Hospice follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities
Important tasks include the following. Other duties may be assigned.
Strategic Growth & Market Expansion
Lead team through comprehensive business development strategies to achieve census and revenue targets
Identify new market and geographic expansion opportunities
Analyze market trends and referral patterns to inform standard work for the team
Shadow team in the field to mentor and coach on best sales and marketing practices
Collaborate with leadership on strategic planning
Referral Development & Relationship Management
Build and maintain strong relationships with hospitals, physicians, SNFs, ALFs, and community partners through field-based meetings and in-services
Oversee referral pipeline management and ensure consistent growth in admissions
Represent the organization at industry events, community outreach, and networking opportunities
Ensure high levels of customer satisfaction among referral sources
Leadership & Team Management
Lead, mentor, and develop the provider and community relations team
Drive team accountability through set performance expectations and monitoring KPIs
Provide coaching on relationship building, and sales strategies and techniques
Foster a culture of collaboration, integrity, and mission-driven performance
Operational Collaboration
Partner with clinical, admissions, and operations teams to ensure seamless intake and service delivery
Align business development efforts with organizational capacity and quality standards
Ensure compliance with hospice regulations, ethical marketing practices, and organizational policies
Data & Performance Management
Track and report key performance metrics including census growth, referral conversion rates, and market share
Utilize CRM systems and analytics tools to optimize outreach and engagement strategies
Prepare regular reports and presentations for executive leadership
Education & Experience
Bachelor’s degree required; Master’s degree (MBA, MHA, or related field) preferred
5+ years of progressive experience in healthcare business development, preferably in hospice, home health, or post-acute care
2+ years in a management role
Strong understanding of hospice philosophy, regulations, and reimbursement models
Proven success in driving census growth and building referral networks
Excellent leadership, communication, and negotiation skills
Strategic thinker with strong analytical and problem-solving abilities
Ability to thrive in a fast-paced, mission-driven environment
Key Performance Indicators (KPIs)
Census growth and average daily census (ADC)
Referral volume and conversion rates
Team performance and retention
Why Join Us
Opportunity to lead growth for a mission-driven hospice organization
Collaborative executive leadership team
Competitive compensation and benefits
Meaningful work supporting patients and families
Pay Range:
$160K - $180K annually, with bonus potential
Hope Hospice is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at Hope Hospice. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.
We comply with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodations/employees to perform essential functions. New hires may be subject to passing a medical examination and skills and agility test.
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I authorize Hope Hospice to contact any of my schools, current and former employers, and/or other references for the purpose of collecting information and an account of my work experience and education. I agree to hold any or all of them blameless and free of any liability for releasing such information.I understand that all offers of employment are conditioned on: Provision of satisfactory proof of identity and legal authority to work in the United States, Completion of a post-offer, pre-employment criminal background investigation (including, but not limited to, a social security search, employment verification, and criminal records search), and Completion of a post-offer, pre-employment medical assessment. If employed, I agree to observe all rules, regulations, and policies of By the Hope Hospice. I recognize that this application does not bind either me or the employer for any specific period regardingemployment, and that employment with Hope Hospice is “at-will,” which means that either meemployer or I may end the relationship at any time and for any lawful reason, with or without notice. The “at-will” employment relationship cannot be modified except in a written document signed by the CEO. I certify that the information contained in this application form is true and correct and that any omission, misrepresentation or misstatement may result in an offer of employment being rescinded and is grounds for immediate termination upon discovery at any time during employment.
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Worksite address
pleasanton, CA, 94566, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.