Senior Director of Clinic Operations

Job description

We’re hiring: Senior Director of Clinic Operations

Anthony Medical & Chiropractic Centers is looking for a high-caliber operational leader to work closely with our COO and help strengthen performance across our growing network of clinics.

This is not a desk-based corporate operations role.

We are looking for someone who enjoys being in the field, spending time inside clinics, observing teams, evaluating leadership, identifying operational issues and helping our Regional Managers and Clinic Managers become stronger decision-makers.

The right person should be able to walk into a clinic and quickly recognize what is working, what is not, and why.

Key responsibilities will include but not limited to:

Spending significant time in our clinics observing day-to-day operations, leadership and team performance

Partnering closely with our COO, Regional Managers and Clinic Managers

Identifying poor behaviors, weak processes and gaps in accountability before they become larger problems

Recognizing strong employees and leaders who should be developed for greater responsibility

Coaching managers through difficult employee, workflow and performance situations

Evaluating clinic culture, patient experience, staffing, productivity and overall execution

Providing executive leadership with clear, candid feedback from the field

Helping establish stronger operational standards and consistency across locations

Supporting corrective action and performance improvement when necessary

Making thoughtful, high-quality operational decisions as familiarity with the organization grows

During the first six months, this leader will spend significant time learning our organization, people, clinics, systems and expectations.

Our goal is to hire someone with the experience and judgment to quickly become a trusted extension of our COO and executive leadership team — someone we can confidently rely on to make sound operational decisions without needing constant direction.

What we’re looking for:

10+ years of progressive operations and people leadership experience preferred

Strong multi-location or multi-unit management experience

Experience managing managers and developing leaders

Demonstrated success improving underperforming teams or locations

Strong judgment and the ability to handle difficult personnel situations professionally

Excellent observational, communication and problem-solving skills

Comfortable holding leaders accountable while also coaching and developing them

Healthcare experience strongly preferred, particularly in multi-site outpatient healthcare, urgent care, chiropractic, physical therapy, dental or similar environments

Ability and willingness to travel regularly between clinic locations throughout Central Texas

This role is ideal for an experienced operator who can balance people, performance and accountability — and who understands that strong operations are built by being present, asking the right questions and developing great leaders.

Location: Central Texas (Waco/Temple/Killeen/Austin)

Travel: Regular travel between clinic locations required

Anthony Medical & Chiropractic Centers is continuing to grow, and we are looking for a seasoned operational leader who wants to help build the infrastructure and leadership necessary for our next stage of growth.

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Worksite address

temple, TX, 76508, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.