About this opportunity
Coca-Cola Bottling Co. Consolidated lists this Senior Director of Customer Experience & Service opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Coca-Cola Bottling Co. Consolidated seeks a Sr. Director of Customer Experience to lead the Customer Connection Hub across four lines of business. You will oversee service, digital engagement, and customer excellence, driving revenue growth, profitability, and satisfaction while managing headcount and expenses.
You will partner with cross-functional leaders to advance automation, digital adoption, and process improvements that enhance field effectiveness and customer outcomes.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.