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Central Market

Senior Director of Food Service - Central Market

dallas, TX

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About this opportunity

Central Market lists this Senior Director of Food Service - Central Market opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Overview

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie’s wonderland. Our commitment beyond the plate is another reason we’re a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.

Job Description

Senior Director of Food Service

Position Summary

The Senior Director of Food Service provides enterprise leadership and strategic direction across Central Market’s Food Service ecosystem, including Chef Prepared Foods, Bakery, Pastry, Deli, Cheese, Coffee Bar, and Restaurant operations.

This leader defines and advances the long-term vision for Food Service by influencing store-level execution and partnering across Operations, Merchandising, Culinary, and Support functions. The role ensures a consistently differentiated, chef-driven customer experience while driving measurable business performance across all locations.

Key Responsibilities

Business / Financial

Influence enterprise-wide performance across Food Service categories, including sales, margin, labor, shrink, and food cost

Partner with Finance and Operations to identify opportunities that improve profitability and productivity

Shape long-term strategy for growth, innovation, and scalability of Food Service programs

Analyze performance trends and translate insights into actionable, enterprise-level strategies

Operations

Establish and evolve best-in-class standards for production planning, execution, and food quality

Drive consistency across stores through scalable processes, tools, and operating disciplines

Partner with store leadership to improve labor efficiency, throughput, and inventory management

Ensure alignment to food safety, sanitation, and regulatory standards through influence and partnership

Merchandising / Customer

Lead the evolution of Central Market’s chef-driven, food-forward experience across all Food Service venues

Partner with Merchandising and Culinary teams to develop innovative, trend-forward offerings

Ensure exceptional in-store presentation, quality, and hospitality standards

Champion a differentiated customer experience that reinforces the Central Market brand

Leadership

Lead, coach, and develop a team of Business Development Managers and functional leaders

Build a high-performance culture grounded in accountability, collaboration, and continuous improvement

Serve as a strategic thought partner to store leaders and senior leadership

Lead through influence to drive alignment and execution across a decentralized operating model

Cross-Functional

Partner closely with Operations, Merchandising, Supply Chain, Culinary, and HR to ensure aligned execution

Support enterprise initiatives, pilots, and new concept developmentAct as a key stakeholder in strategic decisions impacting Food Service

Drive clear communication and alignment across all levels of the organization

Qualifications

12+ years of progressive leadership experience in Food Service, Retail Grocery, Hospitality, or a related industry

Proven success leading multi-unit, complex food operations at scale

Strong financial acumen with experience influencing P&L performance

Deep understanding of culinary trends, food production, and customer experience

Demonstrated ability to lead through influence in a matrixed organization

Track record of building and developing high-performing teams

Bachelor’s degree preferred; equivalent experience considered

What Success Looks Like

Food Service is a clear differentiator of the Central Market brand

Consistent, high-quality execution across all stores and formats

Measurable improvement in sales, margin, and operational efficiency

Strong cross-functional alignment and partnership across the enterprise

A highly engaged, high-performing leadership team

Continuous innovation that keeps Central Market at the forefront of food-forward retail

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Worksite address

dallas, TX, 75215, US

Who can apply

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