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Job description
Location: Omaha, NE (On-Site) - Relocation required for candidates not currently based in the Omaha area. Eligible candidates will receive a relocation bonus to assist.
Status: Full-time | Salaried
Compensation Range: $150,000–$225,000 annually, with actual compensation based on geographic market, experience, qualifications, and other job-related factors.
About Milan Laser Hair Removal
At Milan Laser Hair Removal, we're not just transforming skin—we're transforming confidence. As the nation's largest laser hair removal provider, we're built on a culture of excellence, innovation, and delivering a world-class experience for both our clients and our team.
We're looking for a Senior Director of Marketing Operations who thrives in a fast-paced environment, brings clarity to complexity, and knows how to turn strategy into execution. This is a high-impact leadership role for someone who enjoys building scalable systems, leading cross-functional initiatives, and helping teams work smarter together. If you're energized by bringing structure to ambitious goals, aligning stakeholders, and driving results across a growing organization, we'd love to meet you.
About the Role
The Senior Director of Marketing Operations is responsible for building and leading the operational foundation of Milan's Marketing organization. Partnering closely with the Chief Marketing Officer and senior leadership team, you'll create the operating rhythms, planning processes, and cross-functional alignment that move marketing strategy into execution with clarity and accountability.
At the center of this role is orchestrating a complex, full-channel marketing ecosystem producing 200+ assets each month . You’ll build the integrated roadmap, master calendar, and work-back plans that connect campaigns, launches, creative work, and major initiatives—sequencing dependencies and keeping execution on track as priorities shift.
What You’ll Do
Program & Launch Orchestration Lead planning across campaigns, product and experience launches, brand and creative work, and major cross-functional initiatives
Build and manage a single integrated roadmap, master calendar, and detailed work-back plans across a full-channel ecosystem producing 200+ assets per month
Sequence priorities, milestones, dependencies, and approvals to keep teams aligned and launches on track
Marketing Operations & Strategic Planning Build the operating model, planning rhythms, prioritization frameworks, and governance that connect strategy to execution
Continuously improve how Marketing plans, communicates, and executes work
Executive Partnership & Cross-Functional Leadership Partner closely with the CMO to translate strategic priorities into coordinated execution
Align stakeholders, clarify decisions, and drive accountability across complex initiatives
Lead marketing leadership planning, meetings, off-sites, and follow-through
Team Leadership & Operational Excellence Build, lead, and develop the Marketing Operations team
Partner with Finance and FP&A on budgets, forecasting, and investment governance
Performance & Executive Readiness Partner with Analytics and marketing leaders to evaluate performance and identify opportunities
Develop executive presentations, growth updates, and strategic recommendations
What We’re Looking For
12+ years of experience in marketing operations, integrated marketing, program management, business operations, or related leadership roles
Someone who resides in, or is able to immediately relocate, to Omaha, NE
Multi-unit B2C experience highly preferred
Proven experience managing complex, high-volume marketing portfolios across multiple channels and concurrent workstreams
Demonstrated success building integrated roadmaps, work-back plans, launch processes, and scalable operating systems
Strong cross-functional leadership with the ability to influence senior leaders and drive accountability
Demonstrated success building and developing high-performing teams
Experience partnering with Finance on budgeting, forecasting, and investment planning
Ability to balance strategic thinking with hands‑on operational detail
Experience with platforms such as Asana or Jira preferred
Bachelor's degree required; PMP certification or equivalent is a plus
What Sets You Apart
You turn complex, interconnected initiatives into clear, executable plans
You naturally think in milestones, dependencies, sequencing, ownership, and risk
You can manage hundreds of moving deliverables without losing sight of the broader strategy
You bring structure and accountability without creating unnecessary bureaucracy
You anticipate execution risks and solve problems before they impact launches
Why You’ll Love Working Here
Help shape the future of one of the nation's fastest-growing healthcare brands
Partner directly with executive leadership on high-impact business initiatives
Lead transformational projects that influence marketing across 400+ clinic locations
Build and grow a high-performing team while creating lasting operational improvements
Join a collaborative culture that values innovation, ownership, and continuous improvement
Benefits
Bonus and equity package
Medical, dental, vision, disability and life insurance within 30 days
Paid time off starting immediately
6 Paid holidays
$50 cellphone stipend paid out monthly
401k retirement plan with vested 4% employer match after 90 days
Career advancement opportunities + Culture/environment
Free laser hair removal for you and a spouse or legal partner
All potential employees of Milan will be required to successfully pass a pre-employment background check before employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Equal Opportunity Employer
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Worksite address
omaha, NE, 68197, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.