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Job description
Seeking an experienced Senior Director of Operations to lead Administrative, Sales, and Installation Operations within a flooring/construction environment. This hands-on leader will drive process improvement, operational efficiency, team performance, customer satisfaction, and business growth.
Key Qualifications:
7+ years of operations leadership experience
Required: Flooring or construction industry management experience
Proven success leading multiple departments and cross-functional teams
Strong background in scheduling, field operations, sales support, customer service, and process improvement
Experience implementing KPIs, SOPs, and scalable business processes
Responsibilities:
Oversee administrative, sales, and installation operations
Improve workflows, scheduling, communication, and project execution
Develop performance metrics and accountability standards
Lead, mentor, and develop department managers and staff
Ensure a seamless customer experience from sale through project completion
Drive operational excellence, efficiency, and profitability
Compensation: Competitive salary, PTO, benefits, and growth opportunity.
Must have flooring or construction business management experience.
Worksite address
matawan, NJ, 07747, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.