About this opportunity
Anera Collective lists this Senior Director, Operations opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Senior Director of Operations
Los Angeles, CA | Full-Time
Anera Collective is excited to partner with a fast-growing, high-caliber direct-to-consumer brand on their search for a Senior Director of Operations. This is a rare opportunity to step into a company with real momentum and build the operational engine that powers its next phase of growth.
About the Company
Our client is a growth-stage direct-to-consumer brand based in Los Angeles, operating a thriving e-commerce business alongside a physical retail presence. The company is scaling with intention and looking for a senior operator to own the operational backbone of the business as it moves into its next chapter.
The Role
The Senior Director of Operations is a critical leadership hire reporting directly to the CEO. This person owns inventory planning end to end and ensures the company's logistics and 3PL infrastructure runs cleanly and scales with the business.
Critically, this person doesn't just manage the day to day. They build the systems and templates that make the whole company smarter, and they communicate findings in clear, executive ready written summaries that drive decisions. They're organized to a fault, tech forward by nature, and comfortable owning both the operational model and the narrative around it.
What You'll Own
Inventory Management
Own inventory health across all channels, including e-commerce, retail, and wholesale if applicable
Ensure buy quantities align with forecasted demand and marketed products; proactively flag risk and opportunity
Lead markdown and clearance strategy in partnership with merchandising
Build inventory reporting templates that give the team real time visibility into sell through, weeks of supply, and reorder triggers
Logistics & 3PL Relationships
Own the 3PL relationship end to end, including SLA compliance, billing accuracy, fulfillment performance, and issue resolution
Manage inbound and outbound logistics, freight, and carrier relationships
Build operational scorecards and reporting cadences to track fulfillment cost per order, on time rates, and carrier performance
Drive continuous improvement across the fulfillment operation with documented processes and clear accountability
Operational Planning & Reporting
Design templates and reporting frameworks that bring consistency and clarity across inventory and operations
Develop a rolling operational forecast that integrates the marketing calendar, buying decisions, and channel performance in real time
Partner with performance marketing and merchandising to ensure unit buys are tightly coordinated with demand, including affiliate volumes and gifted product that impact sell through
Translate reporting into concise written summaries and recommendations that non operations stakeholders can act on
Supply Chain / Production (Situational)
Depending on org structure, may also oversee production coordination and vendor management, excluding design and creative direction
Manage supplier lead times, purchase order workflows, and delivery timelines in partnership with the merchandising team
Who You Are
8 to 12 years of experience in operations, supply chain, or logistics, ideally within DTC, e-commerce, or consumer products
A builder. You don't inherit systems, you create them. Your reporting templates and operational frameworks become the standard for the teams around you
A communicator. You write clearly and concisely. Your weekly ops recaps don't require a translator; they give leadership exactly what they need to make a call
Tech forward. You actively seek out tools, automation, and AI assisted workflows that reduce manual work and increase accuracy. You're not waiting for someone to hand you a better system, you build it
Deeply organized. You run tight, repeatable processes, maintain clean documentation, and create structure that others can follow without you in the room
Cross functional by nature. You know how to work with a merchandising team, a performance marketing lead, and a warehouse in the same week, and you understand how their decisions ripple into your plans
You've owned a 3PL relationship and know what good fulfillment performance looks like, and what to do when it breaks down
Startup or scale up experience strongly preferred; you know how to build without over engineering
Nice to Have
Experience with ERP/OMS/planning tools (e.g. Shopify, NetSuite, Cin7, Inventory Planner, etc.)
Background in DTC, apparel, or consumer lifestyle brands
Experience supporting a business through a sale, raise, or operational transition
Compensation
Competitive base salary commensurate with experience
Performance bonus eligibility
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.