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Capital One

Senior Director, Process & Strategy Leader

richmond, VA

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Job description

Capital One is seeking a Senior Director of Process Management within PULSE Operations to design strategy and lead a high-priority team. You will guide Settlement, Billing, Incentives, and Disputes with a focus on risk and efficiency, partnering with stakeholders across the company.

You will coach leaders, manage multiple initiatives, and drive results that impact the bottom line while upholding Capital One's values and governance standards.

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Worksite address

richmond, VA, 23214, US

Who can apply

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