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redwoodlogistics

Senior Director, Service Delivery & Customer Excellence

chicago, IL

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Job description

Redwood Logistics in Chicago, IL is seeking a Senior Director of Service Delivery to lead a multi-account service delivery organization. This hybrid, full-time role reports to the VP of Service Delivery and requires 10+ years in logistics with leadership experience.

You will own delivery strategy, drive executive relationships, and oversee QBRs/EBRs while guiding continuous improvement across processes, data and technology adoption.

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Worksite address

chicago, IL, 60290, US

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