Senior Duck Creek Business Analyst

Job description

The Senior Duck Creek Business Analyst will represent the business and IT organization in leading end-to-end delivery of large-scale transformation initiatives leveraging Duck Creek Technologies (Policy, Producer, Clarity, Reinsurance, DMS and Underwriter Workbench). This role acts as the strategic bridge between business stakeholders, system integrators, product vendors, and internal technology teams to ensure successful program execution aligned with enterprise objectives.

This role expects to be deeply involved in requirements discovery, documentation, solution validation, and business decision-making including strategic leadership capability and tactical hands-on BA execution to drive program success.

The individual will drive requirements strategy, operating model alignment, solution validation, governance, and value realization across multi-year program road map.

This role will be based out of our regional office in Richardson, TX, (could also be worked from our office in Sarasota, FL), with the opportunity to work a hybrid work schedule of 3 days in office and 2 days remote.

Responsibilities:

Mandatory Hands-On BA Experience Requirement

The candidate must have strong, recent hands-on business analysis experience and should be comfortable personally performing:

Writing detailed Business Requirements Documents (BRDs) for Duck Creek PL101 and other DC requirement documents.

Creating and refining user stories with acceptance criteria, Conducting requirement workshops independently

Performing gap analysis against Duck Creek baseline functionality, Creating process flows (current & future state)

Maintaining traceability matrices, Leading UAT sessions and defect triage

Reviewing configuration impacts at a functional level, Validating rating logic and underwriting rules

This role is expected to personally own critical requirements, especially for complex underwriting, rating, integration, and regulatory scenarios. It is not a role limited to coordination or delegation.

Transformation & Program Leadership

Lead business analysis workstream for large-scale Duck Creek implementations or upgrades

Drive requirements roadmap across releases and phases.

Partner with Program Director, Product Owners, and Architecture teams to ensure alignment.

Balance standard Duck Creek configuration vs customization strategy.

Strong working knowledge of:

Duck Creek Policy, Producer, Clarity , Reinsurance, Underwriter workbench and DMS

Must understand:

Product configuration, Rating engine concepts, Workflow/task rules, Manuscripts/forms, API integration touchpoints, ACORD/XML-based data exchange

Stakeholder & Vendor Management

Serve as primary liaison between:

Business SMEs (Underwriting, Product, Operations)

System Integrator (SI)

Duck Creek Product team

Challenge and validate SI design proposals from a client value perspective

Escalate risks impacting scope, budget, or timeline.

Requirements & Governance

Establish standards for:

Business requirements documentation

User stories & acceptance criteria

Traceability matricesRegulatory & compliance mappingEnsure requirements reflect state filing, compliance, and actuarial needs.

Drive change control discipline.

Solution Oversight:

Review functional design documents and configuration strategy.

Validate rating logic, product configuration, workflow rules, and integrations.

Oversee integration touchpoints (e.g., document management, payment gateways, third-party data providers).

Ensure ACORD/XML alignment where applicable.

Testing & Readiness

Lead UAT strategy and business validation.

Ensure defect triage prioritization aligns with business risk.

Support cutover planning and production readiness activities.

Drive adoption and business readiness planning.

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:

Flexible Work Environment

Paid Family Leave

Competitive PTO & Holidays

Recognition & Bonus Programs

Medical, Vision, Dental & Life Insurance

Employee Referral Bonus

Paid Volunteer Time

401(k) Match & Profit-Sharing

The salary range for this position is $83,896-$129,201 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)

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Who can apply

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