This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Senior Emergency Services Fire DispatcherOn an assigned shift, Senior Emergency Services Fire Dispatcher is responsible for operating the public safety communication system in the Department of Fire. The incumbent is a working supervisor, training personnel and participating in the operation of a telephone, radio, computer and related equipment to dispatch fire personnel and equipment to scenes of fires, accidents, medical and other emergencies. Incumbents must be able to function calmly under stress, and take appropriate action swiftly. They must exercise sound judgment, alertness and responsiveness in emergency situations. Work is performed under supervision from a higher-level fire official in accordance with established policies and procedures. Supervision is exercised over Emergency Services Fire Dispatchers.Assists the shift Captain, Fire Alarm Dispatcher or a designee in supervising the dispatch center; schedules personnel and replacements for each shift; Trains personnel and participates in the operation of the communications and public address system including radio equipment, and computer terminal, telephone, transmitter, paging, voice alarm, municipal alarm system, etc. to dispatch fire personnel and equipment; Receives all types of alarms for various incidents requiring police, fire or EMS attention to fires, hazardous situations, medical emergencies etc.; dispatches vehicles and personnel for routine and emergency service calls and; maintains continuous status and location of police, fire and emergency vehicles; maintains all records on same; Operates computer terminal, including e-mail, to retrieve/relay information; Determines priorities of service when necessary in accordance with established policies and procedures; Receives incoming telephone calls and provides needed information; Receives calls over the telephone from fire, police and other governmental agencies; In an emergency, may be required to provide medical information; Receives, records and files complaints from the public and maintains records on same; Prepares and submits reports to Commissioner or a designee of any unusual or emergency situation; Performs related duties as required.Continuous and permanent status as an Emergency Services Fire Dispatcher in the Department of Fire for two years. Special Requirement Possession of a valid Emergency Medical Technician certificate that must be presented at time of appointment and maintained during employment. Successful candidates must satisfactorily complete the APCO Communication Training Officer Course and the ICS-200, IS-700 and IS-800 (or an equivalent course administered by the Fire Department) within one year from date of appointment.The City of Buffalo's benefit package is designed to give our employees and their love one's, comfort, safety, and stability they need in serving our community each and every day. Our offerings include: Medical and vision, Dental, Life Insurance (basic) and (supplemental)
Worksite address
buffalo, NY, 14201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.