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Job description
Create Your Experience of a Lifetime!
nCome work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
nWith 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
nCandidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
nJob Benefits
nnnSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
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nnMORE employee discounts on lodging, food, gear, and mountain shuttles
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nn401(k) Retirement Plan
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nnEmployee Assistance Program
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nnExcellent training and professional development
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nnReferral Program
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n nFull Time roles are eligible for the above, plus:
nnnHealth Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
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nnFree ski passes for dependents
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nnCritical Illness and Accident plans
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n nJob Summary:
nThe Sr. Housing Coordinator is a key member of the Employee Housing team, supporting a range of tasks and initiatives that contribute to a positive and effective housing experience for employee residents. In partnership with leadership, this position helps carry out strategies that align with business needs while fostering a safe, inclusive, and welcoming living environment.
nThe role blends people-focused support with operational responsibilities, contributing to both the day-to-day resident experience and broader team priorities. This includes delivering strong customer service, supporting housing-related processes, and helping create an engaging and community-oriented environment.
nThis individual serves as a resource and partner to residents and stakeholders, working collaboratively across teams to support evolving workforce housing needs. Success in this role requires adaptability, strong organizational skills, and a commitment to providing a high-quality experience in a fast-paced setting.
nResponsibilities and focus areas may shift throughout the year based on seasonal demands and business priorities.
nJob Specifications:
nnnStarting Wage: $20.50/hr - $23.58/hr
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nnEmployment Type: Year Round
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nnShift Type: Full Time hours available
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nnMinimum Age: At least 18 years of age
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nnHousing Availability: Yes
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n nJob Responsibilities:
nResident Experience & Community Engagement
nnnCreate a welcoming and supportive environment for residents by delivering exceptional customer service
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nnSupport initiatives that enhance the overall resident experience and foster a safe, inclusive, and welcoming housing environment
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nnSupport resident-facing programs, communications, and engagement opportunities
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nnServe as a resource for residents, addressing questions, concerns, and requests with a focus on timely resolution and strong customer service
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nnHelp residents navigate transitions and offer resources around mental/physical wellness
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nnAssist with conflict resolution and help foster a respectful, community-oriented living environment
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n nHousing Operations & Administration
nnnMaintain accurate documentation and support compliance with housing policies, procedures, and regulatory requirements
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nnAssist with reporting, tracking, and continuous improvement of housing processes and initiatives
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nnCoordinate resident communications, including move-in/move-out updates, failure-to-depart cases, property notices, and fostering positive resident relationships.
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nnEnsure compliance with housing policies, including Assistance Animal processes and legal documentation related to resident license agreements and other housing documents.
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nnManage key processes, parking assignments, and key/code issuance while conducting audits and tracking processes.
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nnFacilitate move-in/move-out coordination, including preparing check-in packets, conducting inspections, and managing personal property left behind
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n n. Property & Facilities Support
nnnConduct regular inspections, post property notices, and provide on-site support to address unit, building, and facility needs
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nnPartner with internal teams and/or third-party vendors to address maintenance, safety, and operational needs across housing properties
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n nCollaboration & Support Services
nnnCollaborate with internal partners and external resources to support residents and respond to evolving needs
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nnSupport emergency response protocols and help connect residents with appropriate resources when needed
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nnProvide cross-functional support to housing operations as needed based on seasonality and business demand
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n nGeneral Responsibilities
nnComplete additional responsibilities and special projects as assigned
n nJob Requirements:
nnnHigh School Diploma, some college coursework or college degree preferred
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nn1+ years' experience in guest services, customer service, or a related role, demonstrating strong interpersonal and communication skills
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nn1+ years' experience managing and maintaining data with a strong focus on accuracy and organization.
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nnAbility to handle confidential information with discretion and in compliance with data protection regulations
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nnExperience with conflict resolution preferred
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nnValid Driver's license
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nnProficiency in computer systems and software, including basic tools like Microsoft Office Suite. Ability to quickly learn and adapt to new technologies.
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nnStarRez or other room management software programs experience preferred.
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nnExcellent written and verbal communication skills in English, with the ability to convey information clearly, concisely, and professionally
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nnSpanish preferable (US) / French preferable (Canada) (East- Portuguese preferable)
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n nOther Requirements:
nnStrong attention to detail with the ability to review and ensure accuracy in work, manage multiple tasks, and maintain high standards of quality
n nPreferred Skills:
nnnInterpersonal skills
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nnStrong Communication skills
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nnProblem-solving skills
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nnEffective time management
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nnConflict resolution
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nnAdaptability
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nnStrong critical thinking
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n nThe expected pay range is $20.50/hr - $23.58/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
nIn completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
nWe follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
nVail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
nRequisition ID
nReference Date: 09/02/2026
nJob Code Function: Employee Housing
Worksite address
breckenridge, CO, 80424, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.