This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Illumio is seeking a Senior Escalation Manager to own end-to-end customer-facing escalations across Product, Engineering, Cloud Operations, SRE, and Security. You will lead post-incident governance, RCA tracking, and escalation program reporting while partnering with executive teams to drive customer outcomes.
The role requires 7+ years in escalation or related fields, strong SaaS/cloud experience, and exceptional communication with enterprise customers.
#J-18808-Ljbffr
Worksite address
san jose, CA, 95199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.