About this opportunity
F3 Design lists this Senior Escalations Engineer (Remote) – Client IT Support opportunity in workfromhome, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Liss Technologies is seeking a senior Escalations Specialist in Client Services to own escalated incidents from initial intake through resolution, communicating across in-person, phone, and electronic channels beyond frontline helpdesk.
You will mentor junior staff, document steps and outcomes, and coordinate with internal teams and client contacts to ensure timely updates and high-quality support in a fast-paced managed services environment.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.