About this opportunity
linkhightechnologies lists this Senior Field Engineer – Managed IT Services (MSP) opportunity in florham park, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Link High Technologies Inc. is an established Managed Service Provider (MSP) based in Florham Park, NJ supporting businesses throughout Northern New Jersey, Eastern Pennsylvania, and New York City. This position includes a combination of onsite and remote support supporting our clients in the NJ, NY, PA area. Preparation for hardware deployments is done in our Florham Park office. Candidate must be able to support our clients onsite as needed for troubleshooting and implementations in accordance to our SLA's.
About Link High Technologies
We support a wide range of clients across the tri-state area including manufacturing and distribution companies that operate both modern cloud infrastructure and traditional on-premise environments. Our engineers work across diverse environments including Microsoft 365, Azure infrastructure, Azure Virtual Desktop, on-premise servers and networking, and security and backup platforms. We are a professional, customer-centric, and fast-moving team that values initiative, strong documentation, and collaboration.
Certification training materials and approved exams are fully covered by the company, and there are clear opportunities for advancement within the organization.
What Success Looks Like in This Role
Our strongest engineers demonstrate:
Extreme ownership of issues until full resolution
A methodical troubleshooting approach
Willingness to assist teammates when they are stuck
Strong documentation practices in ITGlue
Understanding of full client environments beyond assigned tickets
Clear communication with both clients and internal teams
A commitment to continuous learning and improvement
Engineers on our team do not wait for work to be assigned. They proactively review the queue, collaborate with teammates, and help drive problems to resolution.
What you’ll do
Lead Office 365 migrations and Azure infrastructure deployments for clients
Support and maintain on-premise servers, virtualization (VMware/Hyper‑V), and networking (VLANs, SonicWall firewalls)
Own escalated technical issues end‑to‑end — you’re the person other engineers bring the hard problems to
Keep client documentation current in IT Glue
Participate in an on‑call rotation (paid stipend + on‑call rate) (confirm and insert actual on‑call compensation)
Work directly with clients as a trusted advisor, not just a ticket‑closer
What you bring
5+ years in MSP or IT consulting environments
Strong Windows Server / Active Directory administration
Hands‑on Office 365 and Azure experience
Solid networking fundamentals (VLANs, routing, firewalls)
VMware or Hyper‑V virtualization experience
Experience managing corporate firewalls and backup platforms
Nice to have
ConnectWise Manage, NinjaOne RMM, IT Glue, Microsoft Intune, SharePoint
Why Link High
100% employer‑paid medical, dental, vision, and life insurance
401(k) with 4% company match
PTO that grows with tenure
Employer‑paid disability coverage
Fully reimbursed Microsoft and industry certifications
Mileage reimbursement for client‑site travel
A small, senior technical team where your work is visible — not lost in a 200‑person help desk
Client Locations & Travel
Our clients are located across Northern New Jersey, Eastern Pennsylvania, and New York City. Most client support is delivered remotely using remote tools; engineers occasionally travel to client sites for project work or complex issues. Engineers report to our Florham Park office full‑time, with flexibility when a remote day is needed.
Compensation & Benefits
Salary range: $95,000–$105,000, commensurate with experience
Medical and Dental – 100% paid by employer
PTO policy that increases with tenure
401K with company match up to 4%
Employer‑paid life insurance
Employer‑paid short‑term and long‑term disability
Microsoft and approved certification exams fully reimbursed
IRS Mileage Reimbursements
Career Growth Opportunities
As the company grows, engineers may move into roles such as Project Architect, vCIO, or specialized engineering tracks.
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Worksite address
florham park, NJ, 07932, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.