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Job description
Tata Consultancy Services in the United States (New Jersey) seeks a Senior Service Delivery Manager to lead global delivery teams across onsite, offshore and nearshore locations. You will own end-to-end infrastructure service delivery, ITIL processes, and ServiceNow ITSM, ensuring SLA/KPI alignment and seamless governance.
Responsibilities include driving major incident resolution, partnering with customers and vendors, overseeing capacity, and guiding transition and modernization programs.
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Worksite address
burlington, NJ, 08016, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.