About this opportunity
Argents Express Group lists this Senior Import Operations Specialist opportunity in township of elgin, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job description:
Argents Express Group is a Family-Owned, US Based, International and Domestic Freight Forwarder/Customs House Broker, Fulfillment and e-Commerce Provider established in 1977. We have operational offices located in Charleston, SC, Chicago, IL and Seattle, WA and our Corporate Office is located on Hilton Head Island SC. Argents has handling capabilities throughout the USA and worldwide. Our service to our partners & customers is second to none.
We are seeking an experienced Senior Import Operations Specialist in either Charleston, SC, or Chicago, IL
Duties & Responsibilities:
Operations Agent
Customer Service, field phone calls and general office support
Creating/ Auditing in Cargowise
ISF filing with US Customs
File Opening / Data Entry in Cargowise
Cargo Tracking on carrier/ port websites for Air, LCL and FCL
Adhere to government regulations that monitor our business (TSA, FMC, DOT, US Customs)
Fundamental understanding of international shipping processes
Basic knowledge of Incoterms
Understanding of different types of bills of lading
Communication with customers, international agents, domestic vendors
Dispatching trucks for recovery / delivery
Issuing Arrival Notices
Paying arrival charges
Invoicing clients
Daily problem resolution
Ongoing Logistics and Regulatory Training
Vendor rate negotiations
Processing/ Auditing invoices for vendor charges
Quote clients
Setting up/ Coordinating Shipments with partners at origin
Handling Triangle Shipment Coordination
Operations Specialist
Look up products in the USHTS and on Cross to check HTS codes
Review shipping documents to ensure all required customs data is on the paperwork
Communicate with customers and agents to get documentation corrected as needed
Process a Single Entry Bond when required
Process multi- line commercial invoices through Deep Cognition
Entry writing / prep in Cargowise
Know the flags for applicable PGA’s
Understand current tariffs
Work with Sales and Senior Ops team members to document Client SOW’s
Handle Carnet Shipments
Antidumping Entries
Processing Warehouse Entries
Quota Entries
Shipment Coordination from Origin
Handle Customs/ PGA Exams
Senior Operations Specialist
Post Summary Corrections
Onboarding / Implementing new clients
Work with Sales to document SOWs
Creating SOP’s for clients
Distribute and maintain new client broker document packages
Competent in all PGA Entries- FDA, USDA, FWS,CPSC,DOT,NHSTA, ATF, APHIS,EPA, TSCA
Assist Operation Specialists with questions
Assist Overseas Partners with specific questions about US import processes
Competencies
High level of customer service
Self-Starter with attention to detail
Analyze and manipulate large amounts of data
Ability to learn, adapt, and thrive under pressure
Proven organizational and time management skills
Understanding of quality assurance
Experience & Qualifications
Previous experience working with Cargowise and the interactive equipment
Proficient in Microsoft Office
Education
-High School or equivalent (5 years' experience)
-Associate's degree
-Bachelor's degree
3-7 years' experience
Has attained their CCS Designation
Must pass and maintain TSA Security Threat Assessment (STA) for IAC eligibility.
Physical Requirements (ADA Compliance)
Ability to remain stationary at a desk for extended periods, frequently operating a computer, telephone, and other standard office equipment.
Ability to occasionally move about the office to access files, office machinery, or attend meetings;
may need to transport parcels or packages up to 10-20 pounds occasionally.
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Ability to observe details on documents and screens, requiring normal or corrected vision for reading and data entry.
Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Education:
Bachelor's (Preferred)
Work Location: In person
Pay: $60,000.00 - $68,000.00 per year
Worksite address
township of elgin, IL, 60123, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.