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ZipStaff Inc.

Senior IT Asset Manager SME (Federal / ServiceNow HAM)

washington, DC

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Job description

Job Title: Senior IT Asset Manager SME (Federal / ServiceNow HAM)

Location: Washington, DC (100% on-site)

Employment Type: Contract (W2 through ZipStaff - No C2C or 1099)

Duration: October 26, 2026 - April 26, 2027 (extension or FTE conversion possible)

About the Opportunity:

ZipStaff is seeking a Senior IT Asset Manager SME to support enterprise IT services for a federal civilian agency environment in Washington, DC.

This is a hands-on, on-site hardware asset-lifecycle seat - not a remote BA. You will own inventory accuracy across AssetTrack, ServiceNow HAM, APM, and Sunflower, including physical tagging, warehouse work, and audits at multiple DC sites.

What You’ll Do:

Manage hardware and IT asset inventories across customer locations.

Add, assign, update, and track assets in AssetTrack, ServiceNow HAM, APM, and Sunflower.

Build and maintain Excel trackers and PDF documentation for audits, acquisitions, transfers, and retirements.

Perform on-site physical inventory: lift, unpack, tag, transfer, and retire hardware.

Support scheduled and ad-hoc audits, data validation, and reconciliation.

Coordinate spare stock across warehouses, image labs, and stockrooms with federal leads.

Required Qualifications:

12+ years IT Asset Management / Configuration Management with a bachelor's or high school diploma plus 15+ years relevant ITAM (source allows HS + 5; we will still screen for real ITAM depth).

5+ years IT support in a Windows office environment.

3+ years ServiceNow and/or enterprise asset tools (AssetTrack, APM, Sunflower, ServiceNow HAM)

Able to perform physical inventory work on-site at multiple Washington, DC locations.

100% on-site in Washington, DC.

Must be legally authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications:

Department of Justice or other federal civilian support.

ITIL Foundation; CHAMP or CITAM.

Active Public Trust.

Strong customer service in a regulated government culture.

Benefits:

Healthcare insurance (employee-only).

Dental insurance.

Vision insurance.

401(k).

Paid time off.

About ZipStaff:

ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients.

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Worksite address

washington, DC, 20022, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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