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Job description
Astrion is seeking a Senior Customer Technical Support Specialist for NSWCDD, Dahlgren, VA. This full-time role provides advanced troubleshooting for hardware, software and networks, with escalation handling.
Requirements include 6+ years in DoD or federal help desk support, experience with Remedy, Helix ITSM or ServiceNow, and IAT Level III/Tier 5 investigation. A Bachelor's degree and relevant certifications are preferred.
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Worksite address
dahlgren, VA, 22448, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.