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Penn State University

Senior IT Planning & Service Operations Director

university park, TX

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Job description

Penn State IT's Optimized Service Team is seeking a Senior Director of Planning and Management to lead PMO, Business Operations, Vendor Management, and Service Standards. This role reports to the Deputy CIO and helps govern project delivery, communications, and vendor strategy across Penn State IT.

The position requires strong IT operations, governance, and leadership experience, with a focus on building high‑performing cross‑functional teams and advancing standardized ITSM practices across the

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