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Senior IT Service Manager — Incident & Change Leader

dallas, TX

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Job description

Equinix seeks a Service Management Specialist to ensure IT services operate effectively across major incidents, changes, releases, events, and governance processes. You will partner with business, operations, and technology teams to minimize disruptions and drive operational excellence.

Requires 5+ years in ITSM/IT Operations, strong ITIL knowledge, and experience with ServiceNow or Jira Service Management.

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Worksite address

dallas, TX, 75215, US

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