Job description
About the Role
Our client partners with leading brands to translate behavioral insights into action, enabling smarter decisions and stronger outcomes at the point of purchase. In this role, you'll be part of a small, senior IT team supporting a growing, cloud-first organization. The role is hands-on and operational, with responsibility across identity, security, cloud infrastructure, and core IT systems. You'll have real ownership and influence over how systems are run and improved, serving as primary owner for some platforms and backup owner for others.
Key Responsibilities
Own the day-to-day operation and ongoing improvement of identity and access management platforms, including Microsoft Entra ID (Azure AD), Okta, and Duo
Oversee endpoint protection and security technologies such as CrowdStrike, device management platforms, and email security tools
Administer Microsoft 365 services with a focus on security, reliability, and best practices
Build, maintain, and enhance Azure cloud environments, covering subscriptions, access controls, networking, and compute resources
Manage core network and perimeter services, including firewalls, VPN connectivity, and routing configurations
Maintain and improve backup, restore, and disaster recovery capabilities to ensure realistic and reliable recovery outcomes
Collaborate cross-functionally with Finance, Security, and Operations teams on vendor selection, contract management, and renewals
Proactively assess systems to reduce operational risk, technical debt, and single points of failure
Create and maintain clear documentation for systems, ownership, and operational procedures to support continuity and audit preparedness
Qualifications
At least 7 years of experience working in IT operations, infrastructure, or cloud-focused engineering roles
Strong depth in one or more of the following domains:
Identity, authentication, and security tooling (such as Entra ID, Okta, MFA, endpoint protection)
Cloud platforms and network architecture, including Azure environments, firewalls, VPNs, routing, and resiliency planning
Demonstrated experience running and maintaining live, mission-critical systems
Ability to take full responsibility for systems throughout their lifecycle, from design through ongoing operations
Level-headed, analytical approach to incident handling and system changes
Working Conditions
Night Shift
Full Time
100% Remote
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.