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Job description
BNY seeks an ITSM Operations Lead to join our Technology team in NYC, NY. You will design, coordinate, integrate, and support complex ITSM implementations and multi-platform operations for internal partners and regulators, ensuring alignment with platform goals.
You will lead incident command and control, drive resiliency, measure KPIs, develop artifacts, and mentor junior staff while advancing automation and governance across the IT landscape.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.