About this opportunity
GEICO lists this Senior IVR & Conversational AI Product Leader opportunity in bethesda, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
GEICO is seeking a Senior Product Manager to lead the IVR and conversational AI portfolio, shaping the voice-first customer experience. You will own the product strategy for the IVR platform, drive roadmaps, and ensure solutions meet customer needs while delivering business outcomes.
Collaboration with engineering, design, operations, and executives is essential to increase self-service adoption and satisfaction.
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Worksite address
bethesda, MD, 20811, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.