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Toyota North America

Senior IVR Engineer & Voice Automation Lead

plano, TX

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Job description

Toyota North America in Plano, TX is seeking a Senior Software Engineer, Lead to shape IVR and voice automation solutions. You will serve as a principal SME, guiding architecture, platform integrations, and security-compliant designs in a fast-moving Agile environment.

You will collaborate with architects, engineers, and business stakeholders to modernize IVR, integrate CRM, and ensure scalable, secure, and resilient systems for Toyota’s customer experiences.

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Worksite address

plano, TX, 75086, US

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