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Job description
Join the 1st Franklin team as a Sr. Loan Sales Representative
$17.25 - $18.74 per hour
This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Sr. Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The Sr. LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.
Principal Accountabilities and Key Activities
Recommends product and services to support individual, branch sales goals, and customer expectations
Markets branch products and services to customers and potential customers
Conducts assigned collection calls of customer accounts to arrange payment
Seeks opportunities to originate new loans with new and existing customers
Develop knowledge of credit underwriting methods and sales tools
Ensures customer information is correct and documents interactions
Consistently meets or exceeds branch and individual goals
Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
Builds internal and external relationships
Ensures customer confidentiality and privileged information is maintained
Adheres to all 1FFC policies and procedures dialogues
Complies with all State and Federal regulations
Participates in personal development
Exhibits knowledge of all 1FFC products
Seeks additional opportunities and responsibilities
Education, Qualifications and Experience High School Diploma or equivalent
Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
Minimum 3 years previous Customer Service experience
Ability to meet current Licensing requirements of various States and Federal regulators
Demonstrate the ability to analyze relevant information and apply individual judgment
Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
Ability to maintain confidential business and personal information
Action and result focused
Strong communication skills (verbal / written)
Proficient with MS Office Suite products
Desirable: Must possess a valid driver's license and the ability to operate an automobile
About Us:
1st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
Worksite address
springfield, TN, 37172, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.