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Job description
BJ's Wholesale Club is seeking a Principal Engineer to lead Major Incident Response and ITIL Platform efforts, blending deep technical work with program leadership. You will own MIR, PIR, and Problem Management within ServiceNow, architecting workflows and automation while guiding offshore teammates and coordinating with executive stakeholders.
You will supervise incident command during high-severity events, design playbooks, and drive platform maturity across retail stores, DCs, and digital
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Worksite address
marlborough, MA, 01752, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.