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Zendesk

Senior Manager, AI-Driven Services Consulting

northern, KY

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Job description

Zendesk seeks a Manager, Services Consulting to lead a regional Expert Services team in Austin and Madison. You will hire, coach, and retain consultants, drive delivery quality, and optimize staffing, utilization, and KPIs to improve customer adoption and value realization.

Hybrid work arrangement supports in-person collaboration with remote work portions. You will partner with GTM, operations, and Product to deliver scalable, high-impact services and continuous improvement initiatives across

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Last received from source 2026-10-13View job