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Dollar Shave Club

Senior Manager, Analytics

durham, NC

Check who can apply and the requirements below before continuing.

About this opportunity

Dollar Shave Club lists this Senior Manager, Analytics opportunity in durham, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—it reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy.

Since then, we’ve grown far beyond blades. From grooming to personal care, we’ve built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.

Today, DSC is expanding into new categories and new markets, but our DNA hasn’t changed. We’re still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.

So what are you waiting for? Join the Club.

ROLE SUMMARY

We are seeking a Senior Manager, Analytics to serve as a strategic leader driving our data-driven growth and digitalexperimentation. Reporting to the Director of Data and Analytics, you will work closely with business partners in CRM, acquisition, and digital product to translate business questions into high impact analyses, and leverage those findings toiterate on and enhance our underlying data models and reports in order to continually shorten the time to data-drivendecisions. You’ll leverage expert-level SQL skills to pull and manipulate the best data for the task at hand, craftingcompelling narratives to present to senior executives and foster better discussions and decision-making. You’ll draw onweb analytics experience to guide digital product reporting and analysis, and oversee A/B testing programs that optimizethe customer journey.

RESPONSIBILITIES

Partner with digital product, CRM, acquisition, and engineering to set up, measure, and interpret A/B andmultivariate tests

Work to continually enhance our Google Analytics implementation, improving our understanding of the onsitecustomer experience

Ad hoc deep dive analyses to better understand the root of conversion trends and find opportunities foroptimization

Present complex findings in clear, concise, and engaging ways that inspire confident action

Manage and mentor one direct report, helping them grow in technical, analytical, and communication skills

Collaborate with business partners across CRM, acquisition, and digital product to focus on developing metricsthat support key strategic priorities and allow for continuous improvement

Investigate and resolve data integrity issues across platforms to ensure analytical accuracy and reliability

Develop and QA data pipelines and dashboards in Tableau that surface actionable insights for product, growth, andleadership teams

REQUIREMENTS

8+ years of experience in analytics, including at least 1 year managing or mentoring analysts

Strong SQL skills in Snowflake, Redshift, or BigQuery, with an eye towards efficient, readable, and optimized queries

Proven track record of making data-driven recommendations that lead to measurable impact

Proficient in Tableau with the ability to build self-serve dashboards and executive-ready visual narratives

Experience supporting A/B testing and experimentation at scale

Excellent communicator who can simplify complex data and influence decision-makers

Collaborative, personable, and curious, with a mix of technical skill and business acumen

Detail-oriented and determined to see projects through from start to finish

Strong attention to detail and ability to deliver executive-ready visualizations and presentations

Strong working knowledge of Google Analytics or other web analytics tools

Demonstrated experience defining, tracking, and interpreting product KPIs and success metrics

Strong communication skills with the ability to distill complex data into clear, compelling stories for diverse audiences

Familiarity with dbt and Github a plus

POSITION TYPE

This is a full-time exempt position.

WORK ENVIRONMENT

This position is in-office, working out of our HQ in Durham, North Carolina 4x a week.

SALARY

$165,000-$180,000 + Bonus

BENEFITS

Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options

Free life insurance, short term disability and long term disability

401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period

Unlimited vacation and generous sick time

Half day Fridays year-round (subject to business needs)

12 weeks of fully paid parental leave

4 weeks of fully paid disability leaveFree Dollar Shave Club Products

Monthly cell phone stipend

Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.

Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e‑mailing:

Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e‑mail address supplied.

Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Thank you for considering a career with Dollar Shave Club

Dollar Shave Club participates in the E-Verify program. Please click the links for more information:

#J-18808-Ljbffr

Worksite address

durham, NC, 27703, US

Who can apply

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