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Job description
Senior Manager, Area Store Operations
What if you could be the driving force behind transforming our retail landscape?
As the Senior Manager, Area Store Operations at Spectrum, you will implement and oversee key strategic initiatives to meet performance goals and drive revenue growth in your region. Your role is crucial in aligning our teams with Spectrum's mission to provide innovative and high-quality retail services while ensuring we maintain our competitive edge and customer loyalty.
Responsibilities
Drive Strategic Initiatives: Implement key strategies to achieve performance, quality and revenue goals across the region.
Manage Store Openings and Closures: Coordinate new store openings and closures, ensuring smooth operations and inventory management.
Ensure Store Maintenance: Oversee ongoing store maintenance, including ticketing, capital budgeting and brand standards.
Collaborate Cross-Functionally: Work with store management and logistics to implement mobile and CPE operations standards.
Optimize Store Operations: Manage staff readiness and back-of-house operations, including cash, inventory and POS systems.
Enhance Merchandising: Ensure top-notch merchandising and in-store technology experiences.
Lead Training Programs: Oversee and report on new hire and ongoing training to meet company goals.
Qualifications
Required Qualifications Education: Bachelor's degree or equivalent experience
Experience: 5 years of experience with operational protocols in a retail store environment & 3 years of management experience
Technical Skills: Proficient in inventory and merchandising management, knowledge of process design and documentation, & competent in personal technology, including mobile devices, video platforms and PC software
Skills & Abilities: Advanced change management and strong organizational, project management and analytical skills
Ability to evaluate training and development resources
Excellent interpersonal, leadership and presentation skills
Passion for delivering exceptional customer experiences
Valid driver's license and ability to meet Charter's motor vehicle requirements
Preferred Qualifications: 5+ years leadership experience, 3-5 years wireless or telecommunication experience, project management experience
Working Conditions
Working in a retail environment with moderate noise levels, you will travel to multiple locations to oversee and monitor store operations. Professional attire and appearance are required
Worksite address
west warwick, RI, 02893, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.