Senior Manager, Business Management

Job description

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$119,110 – $193,550 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Line of Business:

Business Management, Strategy & Support

Job Description:

The Senior Manager, Business Management oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other business management areas, broader organization, and enterprise as appropriate.

Depth & Scope

Oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope

Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas

Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)

Sets operational team direction and collaborate with others to execute on common goals

Focus on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience

Undergraduate degree

10+ years relevant experience

Nice-to-Have Experience

Excel Proficiency: Comfortable with pivot tables and understanding data flow to extract meaningful insights for leadership. Not necessarily a data analyst level, but skilled enough to interpret data.

Internal Audit background

Power Point presentation skills

Self-Starter: Ability to identify what needs to be done and develop plans without complete information.

Adaptability & Flexibility: Managing multiple, often competing, priorities and adapting to changing demands.

Strong Communication: Especially adept at creating executive-level presentations and conveying messages clearly.

Prioritization: Ability to manage numerous tasks effectively.

Customer Accountabilities

Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy

Oversees / leads / manages and plans a work activities that may require alignment across multiple areas

Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas

Leads partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management

Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed

Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.

Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders

Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction

Shareholder Accountabilities

Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities

Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required

Maintains a culture of risk management and control, supported by effective processes and sound infrastructure and in alignment with risk appetite

Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensures appropriate escalation processes are followed

Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).

Works closely with key business leaders to optimize TDBGs resources and leverage TDs operating model to maximize efficiency, effectiveness and scale

Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations

May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues

Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed

Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues

Employee/Team Accountabilities

Responsible for management of the overall team(s) providing both leadership and guidance

Sets targets and objectives for the team, and deliver results

Grows team expertise to align with enterprise demand and the Bank’s direction; assess team skills and capabilities and continually looks for ways to provide and enhance the value delivered

Fosters an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism

Co-ordinates necessary resources to ensure completion by deadlines

Provides coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members assessment of performance and development plans

Prioritizes and manages own workload in order to deliver quality results and meet timelines

Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest

Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency

Establishes effective relationships across multiple business and technology partners, program and project managers

Participates in knowledge transfer within the team and business units

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment – Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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Who can apply

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