About this opportunity
Reynolds American lists this Senior Manager Consumer Intelligence Solutions opportunity in winston salem, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Senior Manager Consumer Intelligence Solutions
Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!
REYNOLDS AMERICAN has an exciting opportunity for a Senior Manager Consumer Intelligence Solutions in Winston-Salem, NC.
The Senior Manager Consumer Intelligence Solutions is responsible for transforming consumer intelligence assets into scalable business solutions that improve accessibility, usability, and adoption of consumer data. This role serves as the subject matter expert on consumer data structures, reporting requirements, and business use cases, ensuring consumer data is delivered in ways that enable meaningful decision-making across the organization.
Your key responsibilities will include:
Partner with stakeholders to understand business needs and translate them into scalable reporting, measurement, and intelligence solutions
Design and evolve scorecards, dashboards, reporting frameworks, and recurring deliverables that improve business decision making
Define data structures, business rules, and reporting requirements that enable effective use of data resources
Partner with research suppliers to ensure consumer data is delivered in formats that support flexible reporting, analysis, and future business needs
Collaborate with IDT, Global Insights, and technology partners to integrate consumer data into enterprise tools and platforms
Identify opportunities to improve accessibility, automate reporting processes, and increase efficiency across the consumer intelligence ecosystem.
Evaluate and implement emerging technologies, AI-enabled capabilities, and new data sources to address evolving business needs.
Lead and prioritize work for third party vendor resources supporting recurring analysis, reporting & scorecards
Drive adoption, training, governance, and continuous improvement of consumer intelligence solutions across the organization.
What are we looking for?
Bachelor's Degree or equivalent experience.
3+ years in Consumer Insights, Market Research, Consumer Intelligence, Analytics, or a related field. CPG experience preferred.
Demonstrated critical thinking and problem-solving skills, with the ability to simplify complex information and identify practical solutions.
Ability to understand how research design, data structures, KPIs and reporting outputs connect to one another.
Demonstrated experience in effectively working cross-functionally and influencing a broad set of stakeholders
Strong stakeholder management skills with experience working across functions, vendors, and external partners
Excellent communication skills with the ability to explain complex concepts in simple, business-friendly terms.
Strong verbal/written communication, data visualization and presentations skills
Experience with reporting platforms (Power BI, Tableau, Qualtrics, etc); Proficient in Microsoft Excel and PowerPoint
Dashboard development (Power BI/Tableau) experience preferred.
WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP
At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.
BELONGING, ACHIEVING, TOGETHER
Collaboration and teamwork underpin everything we do here at Reynolds American.We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.
SALARY AND BENEFITS OVERVIEW
Benefit Information
The following is a general summary of the competitive compensation and benefit plans we offer:
401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
Company contributes an additional three percent to 401(k) whether employee participates or not
Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
Health Savings Account start-up contribution for employees who elect the high deductible health plan
Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
Company paid life insurance of 1x annual base pay ($50,000 minimum)
Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
Tuition reimbursement and student loan support
Dependent Scholarship Programs
Free confidential personal financial counselling service
On-site health centers and 24/7 fitness centers at certain company locations
A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
Health-care concierge service
Volunteer service opportunities
Extensive training opportunities
Company vehicle for eligible employees
Mobile phone allowance for eligible employees
Paid Leave:
Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
Paid Parental Leave + temporary reduced work schedule opportunity
Funeral Leave
Short-Term Disability Leave
Long-Term Disability Leave
Jury Duty Leave
Military Leave
Released Time for Children’s Education
Community Outreach Leave
Other paid leave benefits, as required by state or local law
Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.
Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!
Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at .
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Worksite address
winston salem, NC, 27104, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.