About this opportunity
Turn lists this Senior Manager, Customer Success — Enterprise Growth opportunity in workfromhome, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Turn is seeking a Senior Manager, Customer Success to own the post-sale experience for enterprise customers, from onboarding through renewal and expansion. You will lead a team of three CS Associates while managing a strategic book of accounts and partnering with Compliance, Operations, Product and Sales to drive value and scalable processes.
You’ll help customers run compliant screening programs, develop playbooks, establish escalation frameworks and report on CS metrics.
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Worksite address
workfromhome, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.