About this opportunity
BD lists this Senior Manager, Demand Planning Process Excellence opportunity in franklin lakes, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
The Senior Manager, Demand Planning will lead the design, pilot, and enterprise-wide adoption of zero-touch AI demand forecasting capabilities across all Business Units. This role is central to BD’s Integrated Business Planning (IBP) transformation, with a primary mandate to institutionalize industry-leading demand planning best practices, drive high levels of forecast automation, and enable scalable, exception-based demand management that improves forecast accuracy, reduces bias, and strengthens supply chain performance (OTIF, inventory, and service).
You will operate as a cross-BU change agent and process owner, partnering closely with Demand Planning teams, Data Science / AI teams, IT, Commercial, and IBP leadership to move BD from traditional statistical + judgmental forecasting to a predominantly zero-touch AI-driven model.
Zero-Touch AI Forecasting Implementation
Lead the end-to-end implementation of zero-touch AI demand forecasting solutions (model selection, feature engineering, training, validation, production deployment, and monitoring).
Define and drive the target operating model for zero-touch forecasting, including automation thresholds, exception management frameworks, and human-in-the-loop governance.
Partner with Data Science and IT to industrialize AI models, establish model performance monitoring (accuracy, bias, drift), and ensure continuous improvement loops.
Pilot, scale, and operationalize AI demand sensing and forecasting capabilities across multiple BUs and product portfolios.
Best Practice Standardization & Process Excellence
Design, document, and embed demand planning best practices, playbooks, and standard work across all BUs.
Build and maintain a center-of-excellence mindset for demand planning excellence.
Change Management, Capability Building & Adoption
Lead change management and adoption programs for zero-touch AI forecasting, including stakeholder alignment, training and communication plans.
Performance Management & Continuous Improvement
Define and track leading and lagging KPIs for demand planning performance (forecast accuracy by segment, bias, MAPE/WMAPE, automation %, planner touch time, etc.).
Identify root causes of forecast error and drive systemic improvements in data quality, model performance, and process discipline.
Support IBP Council and leadership with insights, risk assessments, and recommendations related to demand planning maturity.
Serve as a key partner to the IBP organization, Commercial, Supply Planning, Finance, and BU leadership.
Bachelor’s degree in Supply Chain, Industrial Engineering, Operations Research, Data Science, Statistics, or related field
~8 years of progressive experience in demand planning, S&OP/IBP, or advanced forecasting within complex manufacturing or MedTech environments.
~ Ability to travel domestically and internationally 25%
Strong working knowledge of modern planning platforms (Kinaxis RapidResponse, SAP IBP, o9, or equivalent) and advanced analytics/AI tooling.
Proven track record of process standardization, digital transformation, and cross-business unit change leadership.
Ability to translate technical AI concepts into clear business value and practical operating models for demand planners.
Experience in MedTech, medical devices, or highly regulated manufacturing environments.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Annual Bonus
Potential Discretionary LTI Bonus
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Hospital Care Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Diabetes management program
Virtual physical therapy
Retirement and Financial Well-being
~ BD 401(k) Plan
~ BD Deferred Compensation and Restoration Plan
~Financial counseling
~ Baxter Credit Union (BCU)
~ Daily Pay
~ College financial aid and application guidance
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Academic Achievement Scholarship
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Support for fertility, birthing, postpartum, and age-related hormonal changes
Personal leave
Family and Medical Leave (FML)
We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
To learn more about BD visit
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We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Work Shift
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under " Our Commitment to You
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Our salary or hourly rate ranges reward associates fairly and competitively. The salary or hourly rate offered is determined by the roles specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.