About this opportunity
nVent lists this Senior Manager, Global Customer Data opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Data Domain Leadership
Champion, own, and govern the complete customer data domain including hierarchies, entity structures, segmentation, and relationship mapping across all enterprise systems, enable data as a product
Establish enterprise-wide customer data standards and drive continuous improvement in data quality, accessibility, and business value through proactive issue resolution
Apply systems thinking to understand and optimize the end-to-end flow of data across platforms, domains, and business processes
Lead cross-functional project & governance initiatives as the primary authority for customer data decisions, policy development, and strategic direction
Master Data Management Excellence
Collaborate with MDM teams to define golden customer records, data quality rules, survivorship logic, and system integrations
Manage customer data enhancement backlog including quality improvements, process optimizations, and integration requirements
Coordinate with Data Stewards on customer onboarding and validation processes, business definitions, lineage documentation, and system mappings
Data Quality & Analytics
Establish comprehensive data quality standards and monitor KPIs for accuracy, completeness, consistency, and timeliness
Conduct SQL-based analysis and own RCA for data quality issues, validate business rules, and support data-driven decision making
Maintain enterprise data catalog ensuring customer data definitions, lineage, and security classifications remain current
Business Partnership & Communication
Serve as primary liaison between business segments, sales, marketing, privacy, legal, and technical teams for all customer data requirements and regulatory compliance
Partner with stakeholders on change management for customer data processes supporting digital transformation initiatives
Communicate standards and issues to stakeholders through regular reporting and governance council participation
Review business requirements and coordinate user training to ensure alignment with GDPR, privacy regulations, and industry standards
Risk Management & Compliance
Ensure customer data practices comply with all applicable privacy laws, financial regulations, and industry standards
Manage data security classifications and access controls while leading incident response for quality issues, breaches, or compliance violations
Maintain comprehensive audit trails and documentation supporting regulatory compliance and internal governance requirements
You Have
Education & Experience
Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
7+ years of progressive experience in data management, business analysis, or related roles with increasing responsibility
5+ years of direct experience with customer data, master data management, or data governance in enterprise environments
Proven track record of leading cross-functional initiatives and driving organizational change
Technical Expertise
Advanced SQL proficiency for data analysis and quality validation
Experience with Master Data Management platforms such as Informatica MDM or similar enterprise solutions
Proficiency with data governance tools including data catalogs, lineage tools, and quality management platforms
Understanding of cloud data warehouses (Snowflake, AWS, Azure) and database systems with ability to work effectively with technical teams
Business & Leadership Skills
Deep customer data domain expertise including B2B hierarchies, legal entities, tax structures, and segmentation strategies
Exceptional communication abilities to translate technical concepts for business stakeholders and influence cross-functional teams
Proven change management and collaboration skills with experience driving data governance initiatives across business units
Strong analytical problem-solving with track record of data-driven decision making and strategic recommendations
Domain Knowledge
Manufacturing or B2B industry experience with complex customer relationships, supply chain partnerships, and regulatory compliance
ERP systems knowledge (SAP, Oracle, Infor) and customer master data integration processes
Regulatory compliance familiarity including privacy laws, financial regulations, and industry-specific data requirements
Preferred Qualifications
Master's degree in Data Management, Information Systems, Business Administration, or related field
Professional certifications from the Data Management Institute (DAMA), Certified Data Management Professionals (CDMP), Data Governance & Stewardship Professional (DGSP), or equivalent data governance/privacy credentials
Technology certifications in Informatica, Snowflake, or major ERP platforms
We Have
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at
Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees worldwide
Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
Innovative & adaptable
Dedicated to absolute integrity
Focused on the customer first
Respectful and team oriented
Optimistic and energizing
Accountable for performance
Benefits to support the lives of our employees
Pay Transparency nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. Compensation Range:
$123,500.00 - $229,500.00
Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.
Benefit Overview
At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:
Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
Worksite address
minneapolis, MN, 55400, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.