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Job description
Lead worldwide product returns and remarketing strategy across forecasting, operations, disposition, resale, refurbishment, recycling, and recovery pathways
Own business performance for returned, excess, and end-of-life products, including inventory velocity, aging exposure, recovery value, cost, service levels, and customer experience
Develop and govern global operating processes, KPIs, and performance routines
Build and manage cross-functional execution plans with reverse logistics, refurbishment, finance, category, sales, planning, regional operations, and external business partners
Use market, financial, operational, and inventory insights to identify recovery opportunities, manage risks, forecast outcomes, and recommend actions to senior leadership
Drive process standardization, AI and automation, digital enablement, and continuous improvement initiatives
Requirements
Global people leadership experience leading distributed teams across regions, cultures, and functions
Strong knowledge of reverse logistics, product returns, remarketing, refurbishment, product disposition, channel sales, and inventory optimization
Financial and commercial acumen, including recovery value, cost, inventory exposure, and business trade-offs
Executive communication skills for translating complex data into concise insights, decisions, risks, and recommendations
Ability to influence cross-functional stakeholders, manage external partners, resolve operational escalations, and align teams around measurable outcomes
Continuous improvement and digital transformation experience, including process excellence, analytics, automation, governance, and scalable operating models
Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations Management, Business Administration, or a related discipline, or commensurate work experience or demonstrated competence
Typically 10+ years of job-related experience or 8-10 years of management experience, preferably in supply chain, operations, or a related field
PMP Certification preferred
Certified Professional in Supply Management certification preferred
Ability to travel 25%
Core Competencies
Demonstrates expertise in leading global product returns and remarketing strategies, with a strong focus on reverse logistics, financial acumen, and cross-functional collaboration. Proven ability to drive continuous improvement and digital transformation initiatives while managing complex operational processes and stakeholder relationships.
Highest-signal resume keywords
Global People Leadership
Reverse Logistics Expertise
Financial Acumen
Executive Communication Skills
Continuous Improvement Experience
ATS Optimization Keywords
Hard Skills
Product Returns Management
Inventory Optimization
Data Analysis
Process Standardization
Forecasting
KPI Development
Operational Governance
Digital Enablement
Risk Management
Channel Sales
Soft Skills
Influencing Stakeholders
Cross-Functional Collaboration
Problem Solving
Team Alignment
Operational Escalation Resolution
Certifications & Qualifications
PMP Certification
Certified Professional in Supply Management
Industry Keywords
Supply Chain Management
Operations Management
Manufacturing Engineering
Business Administration
Remarketing Strategy
Tools & Technologies
AI and Automation Tools
Performance Management Systems
Analytics Platforms
Supply Chain Management Software
Digital Transformation Tools
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Worksite address
spring, TX, 77391, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.