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Wasserman Media

Senior Manager, Hospitality

raleigh, NC

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Job description

THE• TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes.

Shaped by our belief in the unifying power of sports, music and entertainment, THE• TEAM leads with intelligence, ideas and influence. For more information, please visit the.team

JOB OVERVIEW:

THE• TEAM is looking for a driven and enthusiastic individual to produce and oversee events from strategy through completion and aid in enhancing THE• TEAM's visibility in the marketplace. This role will be responsible for leading individual event workstreams under senior leadership in addition to showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations.

WHAT YOU'LL DO:

Act as a subject matter expert on B2B hosting, hospitality, and relative industry knowledge

Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client

Develop and deliver polished client deliverables and other critical framework materials to support client decision-making

Ideation, operations, and delivery of numerous hospitality projects, informed by established hospitality strategy

Manage project budgets from initial build through reconciliation

Maintain a working relationship with existing partners, vendors, and properties on behalf of the client and THE• TEAM

Set, communicate and maintain timelines on every project to remain ahead of client expectations

Research, planning, and execution of site visits on behalf of client and projects

Manage event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving

Core knowledge of all THE• TEAM service offerings, including proactive identification of when to involve related teams in project-related or independent needs

Collaboration with other THE• TEAM service teams as necessary based on project need

Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution

Deliver quality events that meet (and hopefully exceed) client expectations

Provide feedback and periodic reports to stakeholders as necessary

Conduct post-event evaluations and recaps to showcase event success and ROI

Understand the landscape of our client's business/sector, as well as the industry contexts for their investments

Confidently comprehend the role of hospitality programs as it relates to individual client business objectives and the "big picture"

Garner strong client and partner relationships for future events, including possessing a strong working knowledge of THE• TEAM capabilities to further these opportunities

WHAT WE'RE LOOKING FOR: Minimum 5 years of experience in high-end event management, hospitality, and/or corporate events industry, preferably in sports or entertainment

Bachelor's degree in hospitality management, marketing or related field

Proven experience as an event planner or organizer, preferably in the high-end hosting space

Impressive portfolio of previously managed events

Self-starter who requires minimal supervision to meet and carry out event and service responsibilities

Excellent customer service, time management and communication skills

Basic sales skills and ability to build productive business/vendor relationships

Ability to identify and maximize event opportunities

Ability to prioritize and manage multiple projects independently

Up-to-date and informed knowledge of the sports and entertainment industries

High level of initiative and interpersonal skills and ability to work well independently and in a team environment

Genuine passion for hospitality, events, and hosting

Negotiation experience

Self-motivation, enthusiasm and willingness to learn

Strong attention to detail and highly organized

Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software

Understanding of KeyNote

Elevated understanding of marketing and promotion techniques

Ability to assess a situation and quickly recommend solutions

Working knowledge of project management fundamentals

Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines

Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected)

Base salary range: $68K-80K, plus bonus potential if applicable for role.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

WHAT WE OFFER: Professional Development : Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.

Generous Time Off : Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.

Parental Leave : We provide paid parental leave to support your family during important life events.

Retirement Plan : 401k plan including contribution matching.

Healthcare : Medical, dental, vision, FSA/HSA, life and disability coverage options.

Ancillary : Critical illness, identity protection, pet insurance, 529 plans and more

Commuter Benefits : Access support for travel and commuting needs, where available

THE• TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Worksite address

raleigh, NC, 27601, US

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