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Intuit

Senior Manager, IES Tier 3: Escalations & Product Feedback

san diego, CA

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Job description

Intuit is seeking a Senior Manager for the IES Tier 3 Supportability team in San Diego, California. This high-visibility role involves overseeing complex customer escalations and leading a dedicated team of subject matter experts. You'll focus on operational excellence and build strategic partnerships across various functions to enhance customer experience.

Your leadership will play a crucial role in ensuring that Intuit's most complex customers receive exceptional support, driving retention and expansion initiatives essential for the company's growth.

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Worksite address

san diego, CA, 92189, US

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