About this opportunity
Integer Holdings lists this Senior Manager, IT Infrastructure opportunity in plano, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
At Integer, our values are embedded in everything we do.
Customer
We focus on our customers' success
Innovation
We create better solutions
Collaboration
We create success together
Inclusion
We always interact with others respectfully
Candor
We are open and honest with one another
Integrity
We do the right things and do things right
Accountability & Responsibilities:
Adheres to Integer's Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
Infrastructure Strategy & Technology Evolution Contribute to definition and execution of infrastructure strategies and platform roadmaps
Identify emerging infrastructure and cloud technologies with potential applicability at Integer
Evaluate new platform capabilities, tools, and services, providing recommendations on fitness, risk, and value
Partner with the Head of Infrastructure on longterm platform direction, investment priorities, and modernization initiatives
Balance innovation and stability, ensuring new technologies are introduced responsibly
Platform Engineering & People Leadership Provide direct people leadership to infrastructure engineering teams across:Network
Server / cloud
M365 collaboration
Endpoint platforms
Set clear expectations, goals, and performance standards for team members
Coach and develop team members to increase technical depth, ownership, and operational maturity
Build a culture of accountability, collaboration, and continuous improvement
Lead staffing, workload prioritization, and skill development for infrastructure teams
Infrastructure Operations & Execution Own daytoday infrastructure reliability, availability, and performance
Lead operational response for infrastructure incidents and escalations
Ensure consistent execution of incidents, problem, and change processes for infrastructure platforms
Manage infrastructure vendor and managed service provider relationships
Architecture Review Board (ARB) Ownership Chair and own the Infrastructure Architecture Review Board (ARB)
Ensure architecture decisions consider:Current operational impact
Alignment with futurestate strategy
Security and resiliency requirements
Use ARB outcomes to inform platform roadmaps and technical investment recommendations
Escalate significant architectural or technology risks with options and recommendations
Architecture Alignment & Standards Execution Execute against enterprise infrastructure architecture and technology standards
Partner with Infrastructure Architects to:Validate design intent
Preventing architectural drift
Surface technical risk and debt
Enforce standard implementation patterns through engineering teams
Integration & Continuous Improvement Integrate acquisition resources and technologies into standard infrastructure platforms
Drive lifecycle management, modernization, and technical debt reduction
Establish and track KPIs for infrastructure health and ARB effectiveness
Improve operational maturity and delivery discipline over time
Collaboration & Communication Partner with:Service Delivery on infrastructure dependencies impacting users and sites
Cybersecurity on secure design, controls, and compliance needs
IT leadership on platform roadmaps and investment decisions
Communicate infrastructure risks, outages, and delivery status clearly and proactively
Performs other duties as required.
Education & Experience:
Minimum Education: Bachelor's degree in Information Technology or related discipline, or with equivalent work experience.
Minimum Experience:
10+ years of ITrelated experience in enterprise infrastructure environments
5+ years of demonstrated peopleleadership experience, including leading technical teams and managing performance, priorities, and development
5+ years of experience in infrastructure architecture, engineering, or operations roles
Experience working in customer service or technical service organizations preferred
Knowledge & Skills:
Required
Strong operational and execution leadership
Deep technical knowledge across:
Networking
Server and cloud infrastructureM365 / collaboration platforms
Endpoint and device management
Working knowledge of ITSM (Incident, Problem, Change)
Ability to lead crossdomain architecture discussions
Vendor and MSP oversight experience
Preferred
Experience operating architecture review processes
Exposure to enterprise architecture frameworks
Experience in regulated or manufacturing environments
Travel 10% to 15%
Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer's success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.
U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.