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Hermès

Senior Manager - Logistics Operations

south brunswick, NJ

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About this opportunity

Hermès lists this Senior Manager - Logistics Operations opportunity in south brunswick, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Team

The Dayton Distribution and Service Center supports E-commerce, Retail and Wholesale businesses for Hermès in the US. As a service center, we are considered the backbone of the company, providing services to all boutiques and departments while keeping the business in motion with limited delays or interruptions.

The Opportunity

The Senior Manager of Logistics Operations reports to the Director of Retail Logistics and oversees the daily operations within our Distribution and Service Center including daily throughput, staff allocation, prioritization and added value projects. This role supports cross-functionally our Retail and Wholesale partners as well as ensures Ecommerce productivity levels are met daily. You will partner within the Distribution and Service Center, with Distribution Services, Traffic, and Inventory Control to set priorities as well as develop and implement continuous improvement strategies to operational flows and processes.

This role is onsite in our Dayton, NJ Distribution & Service Center.

About the Role

Responsible for the safety and security of team members, products, and facility.

Manages logistics operations including daily small package, LTL and successful execution of fulfillment.

Oversees the daily follow up on orders released to the Distribution and Service Center.

Ensures allocation of staff to Ecommerce is adequate to meet the demands of the business, fulfilling final customer expectations.

Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.

Manages the staff in the processing areas to support related activities while building accountability.

Completes Distribution Center operational requirements by scheduling and assigning staff, following up on work results.

Onboards, trains and mentors employees to ensure employees are motivated and successful by establishing tools to maximize output.

Own the optimization of Distribution Center efficiency (Inbound, Outbound and inventory accuracy)

Oversees processes as well as keeps open communication with the Distribution Service & Transportation team to alert, report and escape issues.

Maintains physical condition of Distribution and Service Center while safeguarding processing area.

Supports the control of inventory levels partnering with Inventory Control in the execution of cycle counts.

Supports process design, standardization, and implementation as it pertains to Distribution Center operations and logistics.

Leads efforts to drive continuous improvements to the delivery process - driving high internal customer satisfaction.

Implement continuous improvement methodologies, in collaboration with Service Center management, to all aspects of the processing area.

Develops process area layout and implements flow strategies optimizing product flow, organization and space.

This position operates across multiple shifts (e.g., days, evenings, and/or weekends). The schedule may flex based on operational and business demands.

Supervisory Responsibility

Yes

Budget Responsibility

No

Decision Making Responsibility

Yes

About You

10 years of experience, in similar role and/or department

Bachelor’s Degree preferred

Conversational Spanish language preferred

WMS - Manhattan Associates Software knowledge preferred

Cegid knowledge preferred

Solid understanding of budgeting and ability to exercise appropriate judgement

High level of attention to detail

Proven excellence at meeting long and short-term deadlines

Solid knowledge of Microsoft Office & PowerPoint

Strong written, verbal and presentation skills

Ability to work independently to develop a method to achieving goals with little supervision.

Independence and self-motivation skills

Ability to work as a team as well as handle projects on his/her own

Position requires flexible work schedule, including some weekends and during peak periods

The range for this position is $92,393.25 - $112,925.08 Annually. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Benefits

Commission and bonus incentives based on sales performance

Medical, Dental, Vision

Life Insurance and Disability

Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)

Paid Parental leave and transition time

401(k) and Roth Retirement plan with company matching and profit sharing

Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance

Product discount and EAP resources

Access to Calm App, Health Advocate, Family Building Support and more!

Our Commitment

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at address Please do not submit resumes or applications to this email address.

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