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Job description
Velera is seeking a Manager, Member Services to lead the Contact Center Services & Solutions team, strengthening client relationships with credit unions and overseeing service delivery. The role emphasizes strategic planning, performance management, and cross‑functional collaboration across Velera’s departments.
The position is remote within the USA, requiring strong leadership, industry knowledge, and a proven track record in multi-site client services and call center management.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.