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Job description
Senior Manager, Model Of Care Administration
We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
This role is hybrid, requiring 2-3 days per week working from the office. Candidates must reside within a commutable distance of a CVS Health office.
Key Responsibilities
Partner with MOC team to administer and coordinate Model of Care activities, including committee meetings, annual updates, and related deliverables
Develop, format, edit, and maintain high-quality documents, presentations, and supporting materials using Microsoft Word and other Microsoft Office applications
Coordinate input from cross-functional partners to support development and completion of Model of Care materials
Manage timelines, workplans, version control, documentation, and follow-up actions to ensure work progresses on schedule
Prepare materials for meetings, oversight reviews, and committee discussions, including agendas, presentations, notes, and action items
Maintain clear source-of-truth documentation for Model of Care processes, decisions, and deliverables that you support
Review materials for quality, accuracy, completeness, consistency, and professional presentation prior to review or submission
Identify risks, gaps, and dependencies early and escalate concerns as needed to protect timelines and deliverable quality
Drive process improvements that strengthen efficiency, organization, and consistency across Model of Care administration
Partner effectively with business and functional teams to clarify requirements, align on expectations, and keep work moving forward
Required Qualifications
5+ years of experience in health plan operations, program administration, regulated documentation, proposal development, or a related field
Advanced proficiency in Microsoft Word and strong working knowledge of Microsoft Office applications, including PowerPoint, Excel, and Outlook
Demonstrated experience developing, editing, formatting, and finalizing complex, high-visibility documents with strong attention to detail and version control
Experience supporting regulated submissions and/or Medicare Advantage, SNP, or Model of Care documentation
Proven ability to manage multiple high-priority deliverables, coordinate cross-functional input, and maintain quality under tight deadlines
Strong written communication skills and the ability to work independently, exercise judgment, and proactively identify risks and gaps
Preferred Qualifications
Experience supporting Model of Care annual updates or related oversight activities
Experience working in Medicare Advantage, SNP, or other highly regulated health care environments
Experience with RFP, proposal, or other large-scale document development
Experience supporting committees, governance routines, or executive-level review processes
Experience improving workflows, templates, or documentation processes to increase efficiency and consistency
Education
Bachelor's degree or equivalent combination of education and directly relevant experience
Success Profile
Highly organized and execution focused
Strong ownership and follow-through
Able to produce polished materials with minimal oversight
Comfortable coordinating across teams without direct authority
Proactive in surfacing risks, clarifying open items, and driving work to completion
Strong judgment in managing detail-heavy work with competing deadlines
Why this role matters
This role plays a critical part in ensuring Model of Care work is well organized, clearly documented, and executed at a high level of quality. By bringing structure, consistency, and strong document management to complex cross-functional work, this position supports oversight, submission readiness, and operational effectiveness.
The typical pay range for this role is:
$75,400.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Worksite address
scottsdale, AZ, 85261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.