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Job description
Lead Partner Experiences in the Global Payment Network
Combine product design craft expertise, influence, and strategic thinking with customer and business understanding
Co-create innovative solutions to complex problems
Drive product strategy and contribute to a high-performing design team culture
Apply interaction, visual, and service design expertise
Help oversee and optimize appropriate tools, platforms, frameworks, and design systems
Develop artifacts including vision stories, journey maps, blueprints, high-fidelity designs, and prototypes
Lead, mentor, and consult with designers to mature the design discipline and build team culture
Shape product direction and outcomes using content design expertise, user insights, and business understanding
Drive alignment across product, technology, and business partners
Advocate for human-centered methodologies using data, research insights, and design expertise
Manage and shape the design portfolio based on products, processes, customers, competitors, and market trends
Own problem-solving approaches and balance competing priorities
Engage cross-organizational expertise to advance workstream projects
Present work across organizational levels and job functions to influence stakeholders and achieve results
Oversee end-to-end creative production, including motion, 3D, and digital content ecosystems
Build scalable systems delivering consistent, high-quality creative results
Requirements
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
Strong portfolio demonstrating leadership, process, results, and impact
Preferred: At least 8 years of experience in a Product Design role
Preferred: At least 8 years of experience in design and prototyping tools such as Figma
Preferred: Experience working with and contributing to an established design system
Preferred: Experience collaborating with product, tech, and business leaders
Preferred: Experience leading design projects or teams
Preferred: Experience working in heavily regulated, data-heavy problem spaces
Capital One will not sponsor a new applicant for employment authorization for this position
Core Competencies
Demonstrates expertise in Product Design, including interaction, visual, and service design, while effectively leading and mentoring design teams. Proficient in utilizing design and prototyping tools like Figma to create high-quality artifacts and drive product strategy.
Highest-signal resume keywords
Product Design Leadership
Figma Proficiency
Design System Contribution
Human-Centered Methodologies
Cross-Organizational Collaboration
Hard Skills
Product Design
Interaction Design
Visual Design
Service Design
Prototyping
Design Strategy
User Insights
Content Design
Creative Production
Design Portfolio Management
Soft Skills
Mentoring
Influencing Stakeholders
Problem-Solving
Team Culture Building
Strategic Thinking
Industry Keywords
Human-Centered Design
Data-Heavy Problem Spaces
Market Trends
Customer Understanding
Business Understanding
Tools & Technologies
Figma
Design Systems
Prototyping Tools
Creative Production Tools
Digital Content Ecosystems
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.