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Job description
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health® you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position Summary
As part of the Commercial Product and Experience organization, the Sr. Manager, Wellness will be a key player in driving the future-state strategy and evolution of our wellness portfolio through identifying and executing opportunities that create differentiated customer experiences, drive engagement, and improve health outcomes.
This role sits at the intersection of product strategy, customer insights and commercial execution, working to ensure wellness solutions are impactful, commercially relevant, and effectively supported across segments and distribution channels.
The ideal candidate combines strong strategic thinking, passion for human-centered design, commercial acumen, and cross-functional leadership to identify market opportunities, translate customer and field insight into actionable product direction, and drive measurable business impact.
_ The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location_**
Key Responsibilities
Shape Wellness Product Strategy
Develop recommendations that influence portfolio investment decisions, roadmap priorities, and growth strategy. Evaluate market opportunities and unmet or underserved customer needs and translate into opportunities for product differentiation
Develop future-state concepts, business cases, and strategic recommendations for new wellness capabilities, partnerships, and experiences.
Inform the long-term roadmap for wellness capabilities, experiences, and solution value proposition
Drive Cross-Functional Product Development & Execution
Partners across Sales, Marketing, Strategic Partnerships, Underwriting, Actuarial, Finance, Product, and related stakeholders to influence and accelerate wellness product development and delivery
Help align cross-functional teams around product priorities, requirements, dependencies, and execution needs
Lead business case development, product gating, and implementation planning for new wellness initiatives and enhancements
Ensure product recommendations are operationally sound and commercially viable in a highly matrixed environment
Lead Market & Customer Insight Integration
Maintain understanding of wellness market dynamics, competitive activity, and emerging customer expectations
Gather and synthesize voice-of-customer, field, and stakeholder feedback to inform product priorities
Use data, research, and market insight to refine positioning, packaging, and future product direction
Identify implications of market shifts and evolving customer needs for the wellness portfolio
Support Market Positioning & Field Enablement
Define clear wellness value propositions for internal and external audiences
Support development of product messaging, field guidance, and market-facing
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Worksite address
providence, RI, 02912, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.