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Job description
JOB DESCRIPTION
The Senior Manager, Microsoft Dynamics is responsible for leading the strategy, development, implementation, and ongoing support of enterprise Microsoft Dynamics solutions that enable critical business operations.
Job Summary
The Senior Manager, Microsoft Dynamics is responsible for leading the strategy, development, implementation, and ongoing support of enterprise Microsoft Dynamics solutions that enable critical business operations. This role combines strong hands-on technical expertise with people leadership, serving as a manager for BDO Tax products and platforms, including AI-enabled solutions supporting Partnership, Direct Tax (Business Tax), Indirect Tax, and Dynamics/ERP integrations. This role oversees a team of developers, engineers, and system specialists while actively contributing to solution architecture, system enhancements, integrations, and operational support. The Senior Manager will drive the delivery and maintenance of production-grade Microsoft Dynamics environments, ensuring scalability, reliability, security, and alignment with business objectives. Partnering closely with business stakeholders and cross-functional technology teams, this leader will translate business requirements into innovative technology solutions, optimize processes through automation, and champion continuous improvement initiatives. The ideal candidate possesses a strong background in enterprise software engineering, proven experience managing Dynamics platforms in complex environments, and a demonstrated ability to lead high-performing teams while balancing strategic vision with direct execution.
Job Duties
Leads the design, implementation, and hands-on development of software features and platform capabilities for BDO Tax products. Leads the design, implementation, and hands-on development , including integration patterns for Dynamics/ERP/3rd party tax and accounting systems
Provides technical direction on architecture, code structure, scalability, and reliability for services, APIs, and user-facing applications
Leads and manages a team while serving as a direct manager, actively utilizing Microsoft Dynamics to oversee daily operations, optimize processes, drive performance, and support strategic business objectives
Designs and develops scorecards for evaluation of candidate business applications
Creates dashboard presentations of quantitative and qualitative scoring of candidate options
Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
Solution Functional Design: Performs functional (business process) solution design in business applications (CE, ERP, CRM, HCM & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
Program & Project Management: Supports, and manages aspects of business applications implementations
Documents and maintains project milestones, phases, elements, and budget
Monitors project progress by tracking risks, actions, issues, decisions, and other activities
Develops references for users by writing and maintaining user documentation; providing help desk support; training users
Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed
Provides ongoing support during project implementations and post-go-live support
Responsible for configuration of solution based on requirements
Fosters a positive demeanor, learning attitude and client service mentality with the team
Travel – up to 25%, as needed
Other duties, as required
Supervisory Responsibilities
Owns and drives completion of projects and large key workstreams within as directed by practice leaders
Mentors engineers through pairing, technical coaching, and feedback on design and implementation quality
Manages projects and larger workstreams as directed
Reviews quality of team deliverables
Mentors and develops senior consultants
Education
Qualifications, Knowledge, Skills, and Abilities:
Bachelor’s degree, required; focus in Computer Science, Technology, Engineering, Mathematics (STEM), Finance, or Accounting, preferred
Experience
Ten (10) or more years of progressive experience in software engineering, delivering and supporting enterprise-scale software products and business-critical applications, required
Five (5) or more years of education or experience with ERP, HCM or CRM Product, required
Experience with Microsoft Dynamics 365 modules, integrations, workflows, business process automation, and platform configuration, preferred
License/Certifications
PL-400 (Microsoft Certified: Power Platform Developer Associate) preferred
Software
Microsoft Visio, PowerPoint, Word, and SharePoint, required
Experience with one (1) or more ERP/CRM/HCM Solution technology, required
Microsoft Dynamics 365, Power Platform, Azure,required
Microsoft Dynamics 365 (D365), CRM, Business Central, F&SCM), Ceridian Dayforce Solutions (Talent and Benefits Intelligence, Workforce Management (WFM), Payroll, HR or Advanced HR Analytics), Salesforce, Oracle NetSuite, Acumatica, SAP, Infor, Sage, Syteline, JDE, IFS, or any other ERP/CRM Software, Smartsheet, preferred
Enterprise software strategy, selection, and implementation experience, preferred
Language
N/A
Other Knowledge, Skills & Abilities
Strong analytical, problem solving, facilitation, documentation, and communication skills,
Excellent communication and presentation skills, both verbal and written
Excellent interpersonal and customer relationship skills
Experience integrating Microsoft Dynamics with enterprise systems, APIs, Azure services, Power Platform, and third-party applications preferred
Demonstrated ability to oversee application performance, scalability, security, and reliability for mission-critical Dynamics environments preferred
Strong understanding of data management, reporting, analytics, and governance within a Microsoft Dynamics ecosystem, preferred
Business process analysis, design, and process flow skills
Excels at operating in a fast-paced technical environment
Keywords: MS Dynamics CE, Marketing Cloud, Business Central, Microsoft Dynamics Business Central, Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Analyst, BA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian Dayforce HCM, Human Capital Management
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $170,000 - $240,000
Maryland Range: $170,000 - $240,000
NYC/Long Island/Westchester Range: $170,000 - $240,000
About Us
At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you. Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact. BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity. We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well‑being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together. Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits.
Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.