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Job description
Job Description Summary:
The Coca-Cola Company, innovation starts with the consumer, and we are passionate about translating deep insights into breakthrough solutions that shape the future of beverages globally. In a world where consumer expectations are rapidly evolving, our ability to innovate confidently depends on a rich understanding of taste, experience, and behavior informed by powerful data and science.
As Senior Manager, Technical Consumer Data Research (TCDR) , you will drive consumer-centric research strategies that influence high-impact innovations for Global Nutrition portfolio. Reporting to the Senior Director, TCDR NAOU, this role serves as a strategic business partner and trusted technical expert, ensuring that every innovation decision is rooted in robust sensory and consumer evidence.
You will lead cutting-edge research methodologies, applying advanced analytics, AI-driven tools, and sensory science expertise to generate actionable insights that enable \"right-first-time\" innovation. Working at the nexus of R&D, Marketing, Human Insights, and Global Development & Innovation teams, you will shape solutions that anticipate consumer needs and deliver exceptional experiences. This position offers the opportunity to influence long-term category strategies, integrate future-forward digital capabilities, and elevate the role of technical consumer insights in shaping global beverage innovation.
What You'll Do for Us
Lead technical consumer data research initiatives for Global Nutrition, building robust learning plans that address key business priorities
Translate strategic questions into actionable sensory and consumer research programs using advanced methodologies and digital-first approaches
Leverage statistical modeling, AI, and machine learning techniques to synthesize structured and unstructured data into actionable insights and risk-based recommendations
Drive integration of consumer voice into the innovation pipeline, influencing product, packaging, and equipment development decisions to ensure consumer relevance and \"first-time-right\" outcomes
Execute advanced research designs (qualitative and quantitative) using parametric/non-parametric analytics, multivariate modeling, and predictive analytics for innovation performance forecasting
Serve as the functional lead for data-driven storytelling, translating complex technical findings into clear recommendations and frameworks for senior stakeholders
Champion adoption of emerging technologies and novel methodologies, partnering with the Global TCDR Capabilities team to scale AI-enabled tools and agile research practices
Design and deliver competitive benchmarking programs to uncover consumer drivers of choice, market trends, and whitespace opportunities
Collaborate across Marketing, R&D, and Human Insights to embed a consumer-centric innovation mindset within project teams and operating units
Drive engagement in global TCDR forums, contributing to methodological advancement and capability-building initiatives across categories and regions
Requirements & Qualifications
Bachelor's or Master's degree in Food Science, Sensory Science, Behavioral Science, Engineering, Data Science, or a related field
10+ years of relevant experience within the FMCG or Beverage industry, with proven expertise in sensory and consumer research applied to innovation
Strong analytical skills and proficiency in statistical techniques, predictive modeling, and advanced data analytics using tools such as JMP, SPSS, R, Python, SQL, and Power BI
Demonstrated experience applying AI and machine learning techniques (e.g., NLP, predictive modeling, image recognition, generative AI) to derive insights from structured and unstructured datasets
Deep understanding of consumer-centric innovation frameworks, behavioral science methodologies, and sensory evaluation principles
Ability to design and execute large-scale quantitative research studies and integrate findings into actionable innovation strategies
Exceptional skills in technical communication and data storytelling—turning complex analytics into simple, compelling narratives for business decision-making
Advanced influencing and stakeholder management capabilities, with success in navigating matrixed organizations and aligning cross-functional teams
Passion for adopting new technologies and an agile mindset to challenge conventional approaches and accelerate learning cycles
Strong critical-thinking, problem-solving skills, and the ability to balance technical depth with strategic business relevance
What We'll Do for You
Provide an opportunity to set the research agenda for two critical growth categories, bringing consumer insight to the forefront of innovation
Offer exposure to cutting-edge AI, digital analytics platforms, and sensory science applications within a global research and development ecosystem
Enable collaboration with senior leaders and diverse teams across geographies, shaping consumer-driven decisions that impact billions of consumers worldwide
Invest in continuous development through involvement in advanced methodologies, global knowledge-sharing communities, and technical leadership opportunities
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company’s sponsorship to continue to work legally in the United States.
Skills:
Communication, Consumer Centricity, Consumer Research, Food Sciences, Food Technology, Group Problem Solving, Influencing, Innovation, Laboratory Testing, Leadership, Product Development, Researching, Sensory Research, Sensory Testing, Statistics, Teamwork
Pay Range:
United States of America: 131,000 USD - 153,000 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s
#J-18808-Ljbffr
Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.