Senior Marketing Operations Manager

Job description

TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default. With $7B+ in lease value protected, we work with 9 of the country’s top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500.

The role:

We’re looking for a Senior Marketing Operations Manager who is hands-on and technically fluent in HubSpot. This role plays a critical part in executing and scaling our email and automation program, with a focus on template architecture, targeted deliveries, and testing.

You will work within a mature HubSpot environment that relies on custom objects, custom association labels, and advanced workflow logic to deliver highly personalized, context-aware lifecycle communication at scale. This role partners closely with cross-functional stakeholders to translate complex business requirements into reliable, maintainable email systems.

What You'll Do:

Collaborate with teams to support their email goals through direct contributions and enabling them to self-serve

Leverage a complex HubSpot data model to segment audiences and target emails

Create, edit, and maintain HubSpot email templates and custom modules that are reusable, scalable, and on-brand

Write and maintain HubL code to customize email templates and modules, including logical operators and loops to support dynamic content

Migrate legacy emails into updated templates and modules

Debug rendering, tokenization, and data issues across email clients

Document templates, modules, and patterns so they can be reused confidently by others

Architect lifecycle systems that scale as the data model, tooling, and business needs evolve

Define KPIs, build scalable reporting, proactively identify performance gaps, and drive data-backed experimentation to improve engagement, deliverability, and downstream business impact

What We're Looking For:

5+ years of experience in a similar role building, targeting, sending, and analyzing emails in HubSpot

Proficient in HTML/CSS and can code email templates from scratch

Strong working knowledge of HubL, including conditionals and dynamic logic

Experience working with custom objects and association labels in HubSpot

Proven ability to build and maintain complex workflows with layered branching logic

Technical, data-driven approach to email marketing

Exceptional project management skills with the ability to manage multiple initiatives simultaneously and prioritize accordingly to meet deadlines amid ambiguity

Ability to work up, down, and across all levels at the organization, i.e., Analysts to C-Suite

A roll-up your sleeves mentality with excitement to research and learn what you don't know

Benefits:

Opportunities to make an impact within a fast growing company

Medical, dental, & vision insurance, beginning day one

Health savings account with employer contribution

Flexible spending accounts (healthcare, dependent care, commuter)

401(k)

Generous PTO and paid holidays

Flexible working hours

Paid parental leave

Company sponsored short and long term disability

Base Salary

The base salary range is between $130,000-$165,000 annually.

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.

TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.