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Job description
Dave is hiring a Senior Member Experience Manager to own the Voice of Customer program and translate member signals into structured, data-backed cases for Product and Leadership.
You’ll tie sentiment to retention, engagement, and revenue, surfacing real-time issues and driving cross-functional action across Product, Engineering, Operations, and Marketing. Remote-first role across the U.S.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.