About this opportunity
Port Cyber lists this Senior Network Consultant opportunity in kensington, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Port Cyber Corporation is seeking to grow its technical team to keep pace with its steady growth. Port Cyber is a provider of fixed-price IT support to small and mid-size businesses in the DC metro area. The company is looking for highly motivated individuals with the ability to effectively communicate with both internal staff and clients. Candidates must also possess a strong information technology background and knowledge.
About the role
The Senior Network Consultant is assigned a portfolio of clients and reports to the Chief Operating Officer. The successful candidate will be responsible for working closely with clients, our Support Services Group and Managed Services Team, to ensure all technical needs are met. Typical responsibilities are:
Strengthen Business Relationships
Identify and Recommend Technical Solutions
Directly Implement Proposed Technical solutions
Prioritize and address client issues and concerns
What you'll do
All areas of responsibility listed below are essential to the satisfactory performance of this position. Any non-essential functions are assumed to be included in "other related organizational and logistical duties as may be reasonably assigned":
Participate in regular meetings with a client’s leadership team
Build and maintain a technical road map with client for their business
Develop policies and procedures for technical support and operations
Determine obstacles and challenges that threaten a client’s business and communicate with Port Cyber Management
Analyze client’s evolving needs and recommend appropriate infrastructure and configurations
Analyze, recommend, and evaluate new hardware and software products for network compatibility
Design, manage, and deliver all aspects of Project Implementation
Design, configure, maintain, and manage network infrastructure and applications, including backups
Provide escalation support for advanced or complex issues
Contribute to best practices for managed services
Review and maintain client documentation in conjunction with other team members.
Identify opportunities for professional growth
Contribute to the growth and operations of Port Cyber
Qualifications
This is a senior level technical position. Our Ideal Senior Network Consultant will have 5+ years of prior experience working for an MSP or onsite as support staff for a small business. Our ideal team members will strive to provide a high level of customer service and possess exceptional communication and project management skills. This position will be highly collaborative with staff members of varying experience and will provide numerous opportunities to mentor other staff.
Required Experience
The position requires proficiency in the following skills:
Project Management
Microsoft 365
Networking Configuration and Management
Managed backup solutions
Mail Systems and Security
Windows Server Operating Systems
Firewall Configuration and Troubleshooting
Remote Access Management
Active Directory
Managed antivirus/EDR solutions
Critical Thinking
Attention to Detail
Education and Certifications Preferred, Not Required
Two-Year or Four-Year Bachelor's degree in Computer Science or Information Systems, or other related disciplines
Certifications: CompTIA A+, Network+, Security+,Microsoft, VMware
You may be responsible for, and candidates should be able to perform light physical work. Examples would include things such as lifting, moving, and relocating computers or other information technology infrastructure within an office or data center facility.
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Worksite address
kensington, MD, 20891, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.